Problems with
Paper
Handling
Paper feed failure
•
The printer paper isn't put
properly.
•
The print media is beyond
the usage specification
range.
•
The pickup roller is dirty.
Too
many papers in paper
tray.
Please install printing
medium correctly; please
print with manual feed
tray if special printing
medium is used to print.
•
Please use the print
media within the
specification range.
•
Please clean the
pickup roller.
Take the excessive
papers out from paper
tray; please print with
manual feed tray if
special printing medium
is used to print.
Paper Jam
Too many papers in paper
tray.
•
The print media is
beyond the usage
specification range.
•
There is foreign matter in
the feed channel.
• The pickup roller is dirty.
• Internal parts failure.
Take the excessive
papers out from paper
tray; please print with
manual feed tray if
special printing medium
is used to print.
Take the excessive
papers out from paper
tray; please print with
manual feed tray if
special printing medium is
used to print.
•
Clean the paper path.
•
Please clean the pickup
roller.
Print multipage
feed
•
Excessive static
electricity on the print
media.
•
The print media is damp
or sticks together.
•
Internal parts failure.
• Re-separate the print
media to eliminate some
static electricity. It is
suggested that you use
the recommended print
media.
Separate the print media
or use better quality and
dry print media.
Note: • If the trouble still can not be shooted after the above operations, please contact
Pantum Customer Service.
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