45
Image Defects
The printout is
whitish or light
• The print media does not meet usage
specification, such as the media is
damp or too rough.
• The resolution in the print program is
set too low, concentration setting is
too low, or toner saving mode is
ticked.
• Toner is low.
• The laser toner cartridge is damaged.
• Please properly use the print media
within the specification range.
• Set the print resolution, concentration,
or cancel ticked toner saving mode in
the program.
• Please use the original laser toner
cartridge.
• The laser toner cartridge is dirty or
leaks toner.
• The laser toner cartridge is damaged.
• The print media that does not meet
usage specification is used. For
example, the media is damp or too
rough.
• The feed channel is dirty.
• If toner spots appear when copying
and scanning, the platen glass may be
dirty.
• The scanner is dirty or damaged.
• Please use the original laser toner
cartridge.
• Please use the print media within the
specification range.
• Clean the feed channel.
• Clean the platen glass.
• The print media that does not meet
usage specification is used. For
example, the media is damp or too
rough.
• The feed channel is dirty.
• The internal part of the laser toner
cartridge is damaged.
• LSU lens inside the printer are dirty.
• Please use the print media within the
specification range.
• Clean the feed channel.
• Please use the original laser toner
cartridge.
• Clean the LSU lens.
• The print media that does not meet
usage specification is used. For
example, the media is damp or too
rough.
• The set paper media for printing is
inconsistent with the loaded paper
media.
• The inside of the printer is dirty.
• The laser toner cartridge is damaged.
• The internal part of the printer is
damaged.
• Please use the print media within the
specification range.
• Please use the corresponding paper
media for printing
• Clean the inside of the printer.
• Please use the original laser toner
cartridge.
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