9 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue,
please contact your local customer support hot-line. See your registration
card for help line contact details.
Symptom Problem Solution
I receive an error
message when I am
installing “Polaroid PDC
3150 Camera Driver”.
“Polaroid PDC 3150
Camera Driver” does not
load.
Shut down all other applications and
attempt to reinstall the driver.
Check the USB controller in your BIOS
if it is activated. If this does not work
contact your national customer sup-
port representative.
I receive a message no
image to download when
I try to upload images to
my computer.
Connection failure.
Check all cable connections are
secured.
I cannot run the
“Polaroid PDC 3150
Camera Driver”.
Conict with another
camera driver or capture
device.
If you have another camera installed
on your computer, remove it and it’s
driver completely from your system to
avoid conicting with them.
I cannot activate my
Digital Camera by pressing
the Power switch.
Insufcient battery power
or batteries are missing.
Replace batteries.
I see the following error
message during driver
installation. “An error
occurred during the
move data process:
-115 Component:
\WIN98\ICO File Group:
98ICO File: C:”
Polaroid PDC 3150 driver
installs second time.
Please remove the existing PDC 3150
rst and install again.