Polycom G7500 Release Notes

Polycom G7500 2.1
Polycom, Inc. 6
Category Issue ID Description Workaround
Audio EN-119155 Downloading logs during a call temporarily
disconnects the Polycom Microphone IP Adapter,
resulting in a loss of audio on the far end.
When using a
microphone adapter,
don't download logs
during a call.
Camera EN-137156 An EagleEye IV camera doesn’t upgrade even
though you configured the system to automatically
update HDCI-connected cameras.
If you configured
automatic camera
updates after upgrading
your system to version
2.1, restart the system or
reconnect the camera.
Certificate
Management
EN-132233 Your system still gets updates from RealPresence
Resource Manager even if you delete the CA-
signed certificate to establish connection with the
provisioning server.
Reset your system
settings and specify you
don't want to keep
installed certificates.
Device
Management
EN-120748 In the system web interface, a manually unpaired
device displays as still available for a few minutes.
None.
Device
Management
EN-140507 When the G7500 system is sleeping, EagleEye
Cube USB camera information doesn't display in
the system web interface.
None.
Device
Management
EN-145107 You can create a name for your EagleEye Cube
USB camera in the Polycom Companion
application that's up to 60 characters long, but the
G7500 system web interface cuts off the name
after 32 characters.
Use a camera name that
isn't longer than 32
characters.
Directories EN-144594 When uploading contacts from an XML file, the
system doesn't display more than one contact with
the same name even if the uniqueid attribute is
different.
Create contacts with
unique names.
Hardware EN-140535 Disconnecting and reconnecting an EagleEye
Cube USB camera in a short amount of time may
cause the system to crash.
None.
Hardware EN-143881 If your monitor has a built-in webcam, your
EagleEye Cube USB camera may not display
video after a software update.
Reconnect the EagleEye
Cube USB camera or
restart the system.
Hardware EN-146937 When you connect a second monitor while the
system is running, the second monitor mirrors the
primary monitor when it should provide a slightly
different interface (to take advantage of the
increased screen space).
After connecting the
second monitor, restart
the system.
Network EN-143744 If your system's VLAN changes, your connected IP
microphones show as
Disconnected
.
Restart the system.

Polycom G7500 Specifications

General

Brand	Polycom
Model	G7500
Category	Conference System
Language	English