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Polycom Trio Series User Manual
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Polycom Documentation
Copyright © 2018, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into
another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose,
without the express written permission of Polycom, Inc
6001 America Center Drive
San Jose, CA 95002
USA
Printed from Polycom, Inc. (http://documents.polycom.com)
2
Table of Contents
Default Chapter
2
Table of Contents
2
1 Copyright and Trademark
6
2 Before You Begin
8
Audience, Purpose, and Required Skills
8
Related Documentation
8
3 Getting Started with Polycom Trio
9
Product Overview of Polycom Trio
9
Polycom Trio Hardware
11
Navigating Polycom Trio
12
Accessing Screens on Polycom Trio
12
Icons and Status Indicators
19
Enter Information Using the Onscreen Keyboard
19
Change the Phone Language and Keyboard Layouts
20
Close the Onscreen Keyboard
21
4 Logging into and Locking the System
22
Logging in to Polycom Trio
22
Locking Polycom Trio
23
5 Audio Calls
26
Placing Audio Calls
26
Place an Audio Call
26
Place an International Call
26
Place a Call from Recent Calls
27
Call a Favorite
27
Place a Call over Bluetooth
28
Calling Contacts from the Directory
28
Place a Call from a Locked Phone
29
Placing Intercom Calls
29
Redial a Number
31
Answering Audio Calls
31
Answer an Incoming Call
31
Answer a Call When in a Call
33
Answer Calls Automatically
33
Answer a Call on a Locked Phone
34
Answer an Intercom Call
34
Decline an Incoming Call
35
End an Audio Call
35
Holding and Resuming Calls
36
Transferring Calls
36
Forwarding Incoming Calls to a Contact
38
Rejecting Calls with Do Not Disturb
39
Managing Multiple Calls
40
Mute the Microphones
42
Unmute the Microphone
42
6 Conference Calls
44
7 Video Calls on Polycom Trio Systems
47
Tips for Video Calls
47
Video Call Settings
48
Place a Video Call
49
Stop Sending Video
50
Start Video During an Audio Call
50
Adjust the Camera Position During a Call
51
Adjust Video Quality
51
Switch between Video and Content During Video Calls
52
Handling a Mixture of Audio and Video Calls
53
Camera Presets on Polycom Trio
53
Store Camera Presets
54
Rename Stored Camera Presets
54
8 Recording Audio Calls
56
Guidelines When Recording Calls
56
Record a Call
56
Pause a Recording
57
Resume a Recording
57
Stop Recording
57
Browse Recorded Calls
58
Play a Recorded Call
58
Pause and Resume Played Recordings
59
Stop Playing a Recording
59
Rename a Recording
60
Delete a Recording
60
9 Sharing Content on Polycom Trio
61
Sharing Content with Realpresence Desktop or Mobile
61
Sharing Content with People+Content IP
61
Sharing Content from an Apple Device
63
Sharing Content from a Windows or Android Device
64
10 Using the Calendar
65
Open the Calendar
65
View Meeting Details
67
Meeting Reminders
68
Joining Calendar Meetings
69
11 Call Lists and Directories
71
Recent Calls
71
Local Directory
72
Local Directory Favorites
74
Corporate Directory
75
Searching the Broadsoft Directory
77
12 Voicemail and Pages
79
Access Voicemail Messages
79
Receiving Messages with Group Paging
79
Listen to Pages During Active Calls
80
Receiving Pages When You're Not in an Active Call
81
13 Connecting Bluetooth and USB Devices
82
Connecting Devices Using Bluetooth
82
Make the System Visible to Nearby Bluetooth Devices
82
Connect a Bluetooth Device
83
Connect a Bluetooth Device Using Near Field Communication
83
Play Audio from a Bluetooth Device
84
Connecting a Device Using a USB Cable
84
Minimum Hardware and Software Laptop Requirements
85
Connect a USB Device or Laptop
85
Setting Polycom Trio as Your Audio Device
86
14 Polycom Trio Settings
88
Password Required to Customize Your Phone
88
Time and Date Display
88
Set the Language
89
Backlight Intensity and Timeout
89
Format Numbers
91
Power-Saving Mode
91
Control Where Audio Plays
93
Set a Ringtone for Incoming Calls
93
15 Maintaining Polycom Trio
95
Investigate Warnings
95
Restart Your Phone
95
Update the Phone's Configuration
96
Test the Hardware
96
Clean the Touchscreen
97
16 Accessibility Features
98
Features for Hearing-Impaired Users
98
Features for Mobility-Impaired Users
99
Features for Vision-Impaired and Blind Users
100
17 Troubleshooting
102
Check the Status of Polycom Trio Visual
102
Check the Status of the Calendar
102
Tips for Resolving Content Sharing Issues
103
Tips for Resolving Camera Issues
103
Set Log Levels
104
Reset the Phone to Factory Defaults
104
Other manuals for Polycom Trio Series
Quick Start Guide
3 pages
5
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Polycom Trio Series Specifications
General
Brand
Polycom
Model
Trio Series
Category
Conference System
Language
English
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