Appendix
288
The device does not recognize my irises from the locked screen
•
Ensure that nothing obstructing the iris recognition camera and LED and try again.
•
If light conditions are very different from when you registered your irises, the device may
not recognize your irises. Move to another location and try again.
•
Ensure that the device is not moving or tilted too much.
Removing the battery
•
To remove the battery, contact an authorized service centre.
•
For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
•
Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsung’s negligence.
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