PERFORMANCE CHECKLIST
37
MAINTENANCE AND CARE
36
• Donotexposeyourhearinginstrumenttoextreme
temperature or high humidity.
• Donotleaveitindirectsunlight.
• Donotwearitintheshowerorwhenyouapplymakeup,
perfume, aftershave, hairspray or suntan lotion.
• Donotwearyourhearinginstrumentswhenyouare
exposed to short-waves, a strong magnetic field, a
high frequency field or X-rays.
• Donotplaceyourhearinginstrumentsina
microwave oven.
* Aquaris
™
Instruments Recommendations
Aquaris instruments achieved International Protection Rating
(IP57) per the International Electrotechnical Commission
(IEC) 60529 Standard. Your instrument can be completely
submerged in water up to 3 feet for 30 minutes with no
damage to instrument, and dust will not interfere with the
operation of the device.
Special recommendations for water activities:
• Whenyouareswimming,useanearhookwitha
custom-made, unvented, soft ear mold.
• Removehearinginstrumentsbeforedivingandplaying
water sports that cause your hearing instruments to be
constantly immersed in water.
Performance Checklist
If the solutions in this checklist do not address a particular
issue you are having with your hearing instruments,
consult your Audiologist or Hearing Care Provider.
Problem Cause Possible Solution
Sound is
weak
Instrument
emits
whistling
sound
Sound is
distorted
Instrument
does not
work
Insert new battery
Clean instrument, earpiece,
or change LifeTip
Wipe hearing instrument
with cloth
Try reinserting earpiece or
LifeTip until it fits securely
Lower the volume
Clean earpiece or replace LifeTip
OR contact your Audiologist or
Hearing Care Provider
Lower the volume
Turn instrument on
Replace battery
Gently close the battery
compartment completely
Replace battery
Makesurebatteryis
inserted correctly
Wait 15 seconds and
check again
Clean instrument, earpiece
or change LifeTip
Weak or dead battery
Volume too low
Earpiece or LifeTip clogged
with wax or debris
Microphoneclogged
Improper seating in ear
Volume too high
Clogged with wax or
excessive wax in ears
Volume too high
Instrument not turned on
Weak battery
Battery compartment
not completely closed
Dead battery
Battery polarity reversed
Power-on delay is active