SolarEdge Firefighter Gateway User Manual

Support and Contact Information
Firefighter Gateway Installation Guide MAN-01-00113-1.2
5
Support and Contact Information
If you have technical queries concerning our products, please contact us:
US & Canada
1877 360 5292
support@solaredge.us
Germany
+49 89-45459730
support@solaredge.de
France
0800917410
support@solaredge.fr
Belgium
080073041
support@solaredge.be
Italy
800 784 824
support@solaredge.it
Netherlands
08000221089
support@solaredge.com
United Kingdom
0800 028 1183
Greece
00800125574
Israel
+972 73 240-3118
Australia
1800 465 567
Worldwide
+972 73 240-3118
Fax
+972 73 240-3117
US: +1 (530) 273-2769
Before contacting SolarEdge, please ensure you have the following information readily available:

The communication method to the SolarEdge server

The product serial number as appears on its label. The serial number can also be viewed in the
ID Status screen, as described on page 26.

Your software version, which can be viewed in the ID Status screen, as described on page 26

SolarEdge Firefighter Gateway Specifications

General

Brand	SolarEdge
Model	Firefighter Gateway
Category	Control Unit
Language	English