NW-E013/E015/E016/E013F/E015F/E016F.GB 3-093-019-11(1)
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81
Troubleshooting
Messages
Follow the instructions below if a message appears in the display.
Message Meaning Remedy
ACCESS
This message appears
after disconnecting the
player from the computer,
starting “Reset All
Settings” (
page 56) or
resetting the player (
page 74).
This is not an error
message. Wait until the
message disappears.
AVLS (blinks)
The volume level exceeds
the rated value while
“AVLS” is enabled.
Turn the volume down or
disable “AVLS” (
page
44).
CANNOT PLAY
The player cannot play
certain files because of
incompatible formats.
Transferring has been
interrupted forcefully.
If the song which cannot
be played is unnecessary,
you can erase it from the
built-in flash memory. For
details, see “To delete
abnormal data from the
built-in flash memory”
(
page 84).
DATA ACCESS
Accessing the built-in
flash memory.
Please wait for access to
complete. This message
appears while the built-in
flash memory is being
accessed.
DRM ERROR
An unauthorized
distribution file is
detected for copyright
protection.
Transfer the normal audio
file back to the computer
and then format the
built-in flash memory. For
details, see “To delete
abnormal data from the
built-in flash memory”
(
page 84).
EXPIRED
You are trying to play a
song that has an
expiration/playback time
restriction.
If the song which cannot
be played is unnecessary,
you can erase it from the
built-in flash memory. For
details, see “To delete
abnormal data from the
built-in flash memory”
(
page 84).
Continued
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