Help Guide
Wireless Stereo Headset
WF-C500
About the indicator
You can check various statuses of the headset/charging case by the indicators.
: Turns on in blue / : Turns on in orange / -: Turns off
Power status
The indicators on the headset
When the headset unit is removed from the charging case and turned on
- (flashes twice in blue)
When the headset is turned off with the “Sony | Headphones Connect” app / When the headset is automatically
turned off after 15 minutes of Bluetooth disconnection / When the battery of the headset becomes empty and the
headset turned off
- - - (lights up in blue for about 2 seconds)
Indication of the remaining battery charge
The indicators on the headset
When the remaining battery charge of the headset is 20% or lower
- - - (repeatedly flashes slowly in orange for about 15 seconds)
The indicator on the charging case
When the remaining battery charge of the charging case is 30% or lower and the headset is set to or removed
from the charging case
- - - (repeatedly flashes slowly in orange for about 15 seconds)
Charging status
The indicators on the headset
While charging the headset
(lights up in orange)
When the battery is fully charged when charging starts on the headset
- - - (lights up in orange for about 1 minute, and then turns off)
When the battery becomes fully charged and charging is complete
- - - - - - (Turns off)
Abnormal temperature of the battery of the headset
- - - - (repeatedly flashes twice in orange)
Abnormal charging of the headset
- - - - (repeatedly flashes slowly in orange)
The indicator on the charging case
While charging the charging case
(lights up in orange)
When the battery is fully charged when charging starts on the charging case
- - - (lights up in orange for about 1 minute, and then turns off)
When the battery becomes fully charged and charging is complete
- - - - - - (Turns off)
Abnormal temperature of the battery of the charging case
- - - - (repeatedly flashes twice in orange)
Abnormal charging of the charging case
- - - - (repeatedly flashes slowly in orange)
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General
Weight and Dimensions
