Customization (swap)
1277-1364 Rev 1
© Sony Mobile Communications AB – Company Internal
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Customization Workflow
The primary reason for the customization process is to create a customized unit.
A customized unit is a unit that is ready to ship as a final swap unit.
The second reason for customization is to create “build swap” units and this can be done by
selecting the ‘Service Exchange Unit’ customization script for the particular model.
The instruction steps below refer to the flowchart on previous page.
2.1 Customize Unit
After following the steps in section 1, ‘Emma Login & Script Execution’, you can customize a phone
as follows:
• look for the Customize script for the desired operator:
<Model> <Target> <Lang region> CDF<CDFId>
• if that script is not available locally, select ‘Server search’ for a complete list of available scripts.
When creating a ‘build swap’ unit, select an Exchange Unit as the customization scripts!
• choose the desired script
• the application will download all necessary software to run the script and then flash that software to
the phone
• after successful update, disconnect the phone from the USB Cable
In Swap flow, when change a phone from Customer A to Customer B, always use the service
Customization script.
It is important that the consumer get the same Sales Item customization after repair as before,
since the consumers access to content, software upgrades and consumers support depend on
this!
NOTE: For phones with internal storage (built in “SD card” user memory), the only services
which erase all user data in the internal memory and update the customization in the internal
storage (MS CDF) are the Services “Refurbish” and “Customize”.
See also emma User Guide info.
http://emma.extranet.sonyericsson.com/documents/emma_user_guide.pdf
(see “Service Types” and “Aspects of large files”)
2.2 Power on unit
Press the On/off Key to power on the unit, place unit on the flat desk and wait until system boot up
has been completed.
Please DO NOT move the unit during starting up until “Select Language” menu is shown on the
display!