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4CONFIGURATIO
N TOOLS
DMS-CTC-20101206-0017 v1.0
4.3 Access From the Internet
Modes
To access your Technicolor Gateway from the Internet, you can choose between two modes:
Permanent Mode (Remote Access):
The remote session ends when you disable remote assistance or after restarting your Technicolor Gateway.
Temporary Mode (Remote Assistance):
The remote session ends when you disable remote assistance, after restarting your Technicolor Gateway or after 20
minutes of inactivity.
To enable Remote Assistance / Remote Access.
To enable remote assistance/access:
1 Browse to the Technicolor Gateway GUI.
For more information, see “4.1 Technicolor Gateway GUI” on page 32.
2 Complete and check the following parameters:
Mode:
Select the mode that you want to use.
URL:
Contains the URL that must be used to access the Technicolor Gateway from the Internet.
User name and Password:
Contains the user name and password are needed to access your Technicolor Gateway remotely. If wanted you can
change the automatically generated password in the Password box.
3Click Enable Remote Assistance.
Accessing your Technicolor Gateway from the Internet
Proceed as follows:
1 Open your web browser.
2 Type the URL that was listed in the URL field on the Remote Assistance page (for example https://141.11.249.150:51003).
3 Enter the user name and password that you specified on the Remote Assistance page.
4 The Technicolor Gateway GUI appears.
It is now possible for a remote user to access your Technicolor Gateway via the specified URL using the provided user name
and password.
Enabling remote assistance is only possible when you are connected to the Internet.
You can replace the IP address in this URL by the dynamic DNS host name if you enabled and configured
Dynamic DNS. For more information, see Dynamic DNS.
Example: https://141.11.249.150:51003 can be replaced by https://mygateway.dyndns.org:51003.
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