PURPOSE. Please refer to the detailed terms and conditions thereof shown at the following web page.
https://panasonic.jp/support/global/cs/audio/download/index.html
Troubleshooting
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the
remedies indicated in the chart do not solve the problem, refer to “Customer Services Directory” if you reside in the
U.S.A., or refer to “CONTACT INFORMATION” if you reside in Canada. (Refer to “Limited Warranty”.)
Does not connect with the Bluetooth® device.
Delete the registration information for this unit from the Bluetooth® menu, etc., of the Bluetooth® device, then
pair again. (→ Rear page, D )
The left and right batteries deplete at different rates.
There may be some difference between left and right due to signal and usage conditions.
Cannot charge the unit.
Make sure to charge in a room temperature between 10 oC and 35 oC (50 oF to 95 oF).
Is the unit already fully charged? The charging cradle LEDs will turn off immediately if the unit is fully charged.
Have the earphones been put into the charging cradle correctly? (→ Rear page, B)
If the earphone LEDs do not light even after putting the earphones into the charging cradle, then there is no
charge remaining in the charging cradle battery. First charge the charging cradle.
Is the USB charging cord connected firmly to the USB terminal of the computer? (→ Rear page, B)
Cannot operate the earphones.
Try turning the power off and on. (→ Rear page, C)
The earphones do not turn on.
After placing once into the charging cradle and the earphone LEDs light (red), take them out again.
The charging cradle LEDs do not light even when you open the charging cradle lid.
There is no charge in the battery. Use the USB charging cord (supplied) to charge. (l Rear page, )
Take the earphones out of the charging cradle, and after unplugging the USB charging cord, close the lid and
leave it for 3 minutes. Then open the lid of the charging cradle and confirm that the power turns on.
When disposing of the product
The built-in batteries are a valuable recyclable resource. When disposing of this unit, rather than
disposing of in general waste (non-combustible garbage), follow the local national laws and take
to the appropriate collection point. Contact your local government organization if you are unsure of your local
collection point.
Refer to the specifications in this document for information about the batteries.
Useful information (Only for Latin American countries)
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General
Weight and Dimensions
