MSO2000B and DPO2000B Series Oscilloscopes
Warranty
Tektronix warrants that the product will be free from defects in materials and workmanship for a period of five (5) years from the date of
original purc
hase from an authorized Tektronix distributor. If the product proves defective during this warranty period, Tektronix, at its
option, either will repair the defective product without charge for parts and labor, or will p rovide a replacement in exchange for the
defective product. Batteries are excluded from this warranty. Parts, modules and replacement products used by Tektronix for warranty
work may be ne
w or reconditioned to like new performance. All replaced parts, modules and products become the property of Tektronix.
In order to ob
tain service under this warranty, Customer must notify Tektr onix of the defect before the expiration of the warranty
period and make suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping
the defective product to the service center designated by Tektronix, shipping charges prepaid, and with a copy of customer proof of
purchase. T
ektronix shall pay for the return of the product to Customer i f the shipment is to a location w ithin the country in which
the Tektronix service center is located. Cu stomer shall be responsible for paying all shipping charges, duties, taxes, and any other
charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and
care. Tekt
ronix shall not be obligated to furnish service under this warranty a) to repair damage resulting from attempts by personnel
other than Tektronix representatives to install, repair or service the product; b) to repair damage resulting from improper use or
connection to incompatible equipment; c) to repair any damage or malfunction caused by the use of non-Tektronix supplies; or
d) to serv
ice a product that has been modified or integrated with other products when the effect of such modification or integration
increases the time or difficulty of s ervicing the product.
THIS WARRANTY IS GIVEN BY TEK TR ON IX WITH RESPECT TO TH E PRODUCT IN LIEU OF ANY OTHER WARRANTIES,
EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS
FOR A PARTICULAR PURPOSE. TE KTRONIX' RES PONSIBILITY TO REPAIR OR REPLACE D EFECTIVE PRODUCTS
IS THE SOLE AND EXCLUSIVE REME DY PROVIDED TO THE CUSTOMER FOR BR EAC H OF THIS WARRANTY. TEKTRONIX
AND ITS VENDORS WILL N OT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
IRRESPE
CTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH
DAMAGES.
[W19 – 03AUG12]
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