Troubleshooting
Table 3-9: Hard
ware module diagnostic error messages
Test Error message Recommended a
ction
Uninitialized
See Event View
er for more
information
The COM Expres
s PC is not communicating with the D igital Interface
board. Restart the instrument and check the Event Viewer. If the
problem persists, send the instrument to Tektronix Service Center for
repair.
The Digital
Interface Board was not
found.
Send the ins
trument to a Tektronix Service Center for repair.
Acquisition Board not found. Send the instrument to a Tektronix Service Center for repair.
The DPSA Board was not found. Replace RTT/DPSA board.
Load Acqui
sition Board Failed.
Send the instrument to a Tektronix Service Center for repair.
RF Interface Board not found or
FPGA Load failed.
Replace RF Interface board.
LO1 not found or FPGA Load failed. Send the instrument to a Tektronix Service Center for repair.
L02/Reference Oscillator not found
or FPG A
Load failed.
Send the instrument to a Tektronix Service Center for repair.
The RF C
onverter board was not
found or the FPGA was not loaded.
Send th
e instrument to a Tektronix Service Center for repair.
Hardware Init
Unabl
e to communicate with Digital
interface board.
Possible Digital interface board problem. Restart the instrument. If
problem persists, return to Tektronix Service Center for repair.
Error
reading ID’s.
Send the instrument to a Tektronix Service Center for repair.
Read
Programmable Part
Versions
Unable to communicate with PPC. Send the instrument to a Tektronix Service Center for repair.
Table 3-10: Digital interface Board diagnostic e rror messages
Test Error message Recommended action
Digital Board ID
Verification
Digital Interface Board ID
Verification Failed.
Send the instrument to a Tektronix Service Center for repair.
Bad FPGA file path. Reinstall the product software.Digital Board FPGA
Load Test
Exception in D igital Interface FPGA
Load.
Done bit not returned high.
Send the instrument to a Tektronix Service Center for repair.
Digital Interface alternating 1's and
0's R/W test failed.
Digital Interface reg R/W Walking
1's test failed.
Send the instrument to a Tektronix Service Center for repair.
Digital Board
Register R/W Test
Unable to communicate with Digital
Interface Board.
Send the instrument to a Tektronix Service Center for repair.
SRAM memory failure at “memory
address”.
Send the instrument to a Tektronix Service Center for repair.Digital Board SRAM
Test
Write v alue was “xxx”
Read Value was “xxx”
Send the instrument to a Tektronix Service Center for repair.
3–26 RSA5100B Series Service Manual