Teldat M8-Smart User Manual

Appendix A Technical Information
A.1 Troubleshooting
The following table can help you solve problems when installing the device. If you cannot resolve the issue, please
contact your dealer for more information.
Symptom Solution
None of the LEDs lights up on
the router.
Check the power supply to the router (power source, ON/OFF switch, main power
outlet).
You have forgotten the router's
access password.
Ignore the configuration through the RST button (as explained in the relevant sec-
tion).
The LAN switch LED never
lights up in green.
Check the Ethernet cable and the connection to the network.
The Eth WAN LED never lights
up in green.
Check the Ethernet cable and the connection to the network.
Check the appropriate license is available for use.
The Wi-Fi LED never lights up in
green.
Check the router configuration and that of the remote station(s).
Check the appropriate license is available for use.
The Cell LED never lights up. If the device has a cellular interface, check the SIM installation, PIN setting and
network configuration: APN and Authentication parameters.
For further information, please see manual: “Teldat Dm781-I Cellular Interface”.
None RSSI LED lights up. Check the antenna connection. Make sure the SMA connector is correctly
threaded and tightened.
Check the signal strength. Make sure that the device location has enough cover-
age.
If you use external antennas, change their position and check if RSSI is improved.
Check if there is service availability in your area.
For further information, please see manual: “Teldat Dm781-I Cellular Interface”.
None SIM LED lights up. Check that the SIM card is correctly inserted in the corresponding tray.
If the SIM is protected by a PIN, verify it has been properly configured.
For further information, please see manual: “Teldat Dm781-I Cellular Interface”.
The GPS LED never lights up in
green.
Check the antenna connection. Make sure the SMA connector is correctly
threaded and tightened.
Check the antenna location, change their position and check if HDOP is improved.
Check if the SIM is properly installed.
For further information, please see manual: “Teldat Dm812-I GPS”.
The Cloud LED never lights up
in green.
Check if the server configuration has a valid management endpoint configured
(feature management platform).
Teldat S.A.
Technical Information
M8-Smart 27

Teldat M8-Smart Specifications

General

Brand	Teldat
Model	M8-Smart
Category	Network Router
Language	English