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warranty information
Repairs to or replacement of the TEMPUR ERGO
®
SMART POWERED BY
SLEEPTRACKER-AI
®
model or its components under the terms of this Limited Warranty
will apply to the original warranty period and will not serve to extend such period. This
Warranty begins on the “warranty commencement date” which is the date of purchase
for new unused products.
If you did not purchase this TEMPUR ERGO
®
SMART POWERED BY SLEEPTRACKER-AI
®
model directly from Tempur-Pedic
®
, proof of purchase will be required to demonstrate
that you are the original purchaser and eligible to make a valid claim under this Warranty.
If original proof of purchase is not provided by the purchaser, Tempur-Pedic
®
reserves the
right to determine if the unit is covered, or is not covered, by this Warranty and may use
the manufacturing date as the warranty commencement date.
The decision to repair or to replace defective parts under this Limited Warranty shall be
made by Tempur-Pedic
®
at its option and at its sole discretion. Except for the Warranty
provided for the frame of this product, there is no warranty at all after five years, dating
from commencement of this Limited Warranty.
TEMPUR-PEDIC
®
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF
ANY BREACH OF THIS WARRANTY. THE EXCLUSIVE REMEDY FOR BREACH OF THIS
WARRANTY SHALL BE REPLACEMENT OR CREDIT TOWARDS REPLACEMENT AS
SET FORTH HEREIN. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, OTHER THAN THE WARRANTY DESCRIBED ON THE FACE OF THIS
LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to every purchaser. This
Warranty gives the purchaser specific legal rights, and the purchaser may also have
other legal rights, which may vary from state to state.
If you the purchaser experience any problem with your TEMPUR ERGO
®
SMART
POWERED BY SLEEPTRACKER-AI
®
during the warranty period, please consult the
troubleshooting section of your Reference Guide. If the problem persists, please contact
Tempur-Pedic
®
’s Customer Service Department by calling toll-free 1-844-309-3597 or by
sending an email to customer.service@tempurpedic.com.
PLEASE RETAIN THIS WARRANTY PAPERWORK AND ORIGINAL SALES RECEIPT FOR
EASY FUTURE REFERENCE AND DOCUMENTATION.
This Warranty is valid in all 50 states, Puerto Rico and Canada.
IF YOU HAVE ANY ISSUES WITH YOUR
ADJUSTABLE BASE WITHIN THE WARRANTY
PERIOD, PLEASE REFER BACK TO THE
INSTRUCTIONS IN THIS USER MANUAL. IF YOUR
ISSUES PERSIST, PLEASE CALL TEMPUR-PEDIC
CUSTOMER SERVICE:
Please have your receipt ready and available.
TEMPUR-PEDIC CUSTOMER SERVICE TOLL FREE NUMBER:
U.S. 1-844-309-3597 | CANADA : 1-800-887-4321
MÉXICO: 01-722-273-1810
THANK YOU AND ENJOY YOUR TEMPUR ERGO
®
SMART
POWERED BY SLEEPTRACKER-AI
®
ADJUSTABLE BASE.
Serial Number:________________________________
(Place your serial number here for ready reference.)