64 65
R ef erenc e
R ear C l eans ing , F ront C l eans ing and W and
T rou b l e P l eas e c h ec k
R ef . P ag e
T h e w and ( or
c l eans ing w ater)
d oes not c om e ou t
When the temperature is low, it takes time for the wand to come out after the remote control
button is pressed because the water must be warmed up rst.
Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is stopped for safety
purposes.)
→ Stand up from the seat and then use again.
If the water supply pressure drops signicantly, for example if water is used elsewhere or if there
is a water failure, the function may stop for safety.
→ Switch the breaker on the distribution board to OFF and wait about 10 seconds before
inserting it again.
If the same symptom reappears → There may be a malfunction.
Consult with TOTO customer service (see contact information on the back cover).
When sitting on the toilet seat, is there a toilet seat cover or clothing on the seat sensor?
Are you sitting without touching any part of the seat sensor?
→
Check the position of the seat sensor, then sit so your skin is in direct contact with the seat sensor.
9
Are you using a toilet seat cover, a toilet lid cover, or a seat for infants?
→ Remove any covers.
When using a seat for infants or a soft highchair, remove after
each use.
10
●
Are you pressing "Wand CLEAN" button?
When you press "Wand CLEAN" button, "ewater+" comes out from the vicinity of the
wand to clean the wand.
➝
To clean the wand with it extended, perform "Wand cleaning".
46
T h e w and ex tend s
b u t th e c l eans ing
w ater d oes not
c om e ou t/
T h e c l eans ing w ater
pres s u re is w eak
Has a water failure occurred?
→
Press "Stopping" button on the remote control and wait until water service is restored.
Is the shutoff valve closed?
→ Fully open the shutoff valve.
15
Is the water lter drain valve clogged with foreign matter?
→ Clean the lter.
48 - 49
Is the water pressure set to a low level?
18
T h e c l eans ing w ater
is c ol d
Is the warm water temperature set to "OFF" or a low level?
When the temperature of the water supply or the bathroom is low, the water temperature may be
low when rst sprayed.
22 - 23
S tops in th e m id d l e
of u s e
"Rear cleansing", "Rear soft cleansing", "Front cleansing", and "Wide front cleansing" stop
automatically after about 5 minutes of continuous use.
Does the seat sensor have difculty detecting?
→ If you get up slightly from or sit towards the right of the seat, the seat sensor may temporarily
stop detecting your presence.
9
Cover
T rou b l es h ooting
R ear C l eans ing , F ront C l eans ing and W and
T rou b l e P l eas e c h ec k
R ef . P ag e
W ater c om es ou t
u nex pec ted l y f rom
th e w and
Is the "Power" LED (green) on the main display ashing?
The "Anti freezing (dynamic mode)" is set to "ON". (Water comes out from near the wand at
about 5 minutes intervals and the bowl unit flushes at about 10 minutes intervals.)
When you sit on the toilet seat, water comes out for several seconds while water is warmed up.
Has the CLEAN indicator lit up in a cycle?
"Auto wand CLEAN" starts and the wand is cleaned.
40, 58
17
W arm air d ry ing
T rou b l e P l eas e c h ec k
R ef . P ag e
T h e d ry er
tem peratu re is l ow
Is the dryer temperature set to low level?
22 - 23
S tops in th e m id d l e
of u s e
The feature stops automatically after about 10 minutes of continuous use.
Does the seat sensor have difculty detecting?
→ If you get up slightly from or sit towards the right of the seat, the seat sensor may temporarily
stop detecting your presence.
9
F l u s h ing
T rou b l e P l eas e c h ec k
R ef . P ag e
For not ushing
Is the shutoff valve fully open?
15
Has a power outage occurred?
→ You can ush the toilet with the hand lever (for ushing in case of power outage).
52 - 53
Has a water failure occurred?
→ Use a bucket to ush water.
56
The toilet does not ush
ev en w h en th e b u tton of
rem ote c ontrol is pres s ed
Is the LEDs on the main display ashing?
The tank is filling with water. (This takes about 60 seconds maximum.)
T h e b ow l u nit
d oes not c l ean
au tom atic al l y or th e
tim ing is d el ay ed
(Auto ushing)
Is "Auto ushing" set to "OFF"?
→ Set to "ON".
Even if "Auto ushing" is set to "ON", it is not available in the following instances.
About 60 seconds after the toilet is flushed.
→ Wait about 60 seconds and ush the toilet with the remote control.
When the time spent sitting on the toilet seat or standing in front of the bowl unit is less than
about 6 seconds.
→ Flush with the remote control.
When staying in front of the bowl unit after standing and using the toilet.
→ The water ows after a maximum of about 10 seconds from when you leave the bathroom.
30
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