7-1
C H A P T E R 7
Contacting Customer
Service
This chapter gives directions for contacting people at TSI
®
Incorporated for
technical information and directions for returning the AeroTrak
®
Handheld
Airborne Particle Counter for service.
Technic a l C o n ta c ts
• If you have any difficulty setting up or operating the AeroTrak
®
Model 9303, or if you have technical or application questions about
this system, contact an applications engineer at TSI
®
Incorporated,
1-800-680-1220 (USA) or (651) 490-2860 or e-mail
technical.services@tsi.com.
• If the AeroTrak
®
Model 9303 does not operate properly, or if you are
returning the instrument for service, visit our website at tsi.com/service,
or contact TSI
®
Customer Service at 1-800-680-1220 (USA) or
(651) 490-2860.
International Contacts
Service
TSI Instruments Singapore Pte Ltd
150 Kampong Ampat
#05-05 KA Centre
Singapore 368324
Telephone: +65 6595-6388
Fax: +65 6595-6399
E-mail: tsi-singapore@tsi.com
TSI Instrument (Beijing) Co., Ltd.
Unit 1201, Pan-Pacific Plaza
No. 12 A, Zhongguancun South Avenue
Haidian District, Beijing, 100181
CHINA
Telephone: +86-10-8219 7688
Fax: +86-10-8219 7699
E-mail: tsibeijing@tsi.com