Preventive Maintenance, Service, and Troubleshooting 79
Put the PortaCount Fit Tester down in normal operating position and
perform Procedure A.
Troubleshooting
This section lists a series of symptoms, their possible causes and
recommended solutions for problems with the PortaCount Fit Testers.
If your symptom is not listed, or if none of the solutions solve your
problem, please contact TSI Technical Service. Additional help is
available from the TSI Web site www.tsi.com or by sending an e-mail
to PortaCount@tsi.com.
Always replenish the alcohol supply as the first step in solving a
problem. Alcohol can be added to the fill line at any time.
Eventually, the alcohol wick inside the alcohol cartridge will absorb
enough moisture to prevent proper operation. Symptoms of excess
moisture are low particle counts even though there is plenty of alcohol
and plenty of particles in the room, and also having to frequently
replenish the alcohol supply (such as every hour or less). Changing
the alcohol wick is the best way to solve the problem. The wick can
also be dried by leaving the alcohol cartridge in the PortaCount Fit
Tester and then running it overnight, or by removing the wick from the
cartridge and letting it dry for 16 hours.