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Streaming interruptions
Situations where streaming may be interrupted:
• If uDirect is too far away from the hearing
instruments while streaming, e.g. if you are not
wearing the neckloop or if you have unplugged the
neckloop cable.
• If the Bluetooth signal is out of range.
In those cases, your hearing instruments will lose the
audio signal. If this situation continues for more than
about 5 seconds, they will automatically switch to the
previously-active hearing program.
To avoid streaming interruptions, make sure you wear
uDirect correctly and keep the Bluetooth device within
the operating range as described in the sections
“Wearing uDirect” and “Bluetooth link”.
Reset button
If, for some reason, uDirect becomes unresponsive,
press the reset button on the back of the device. If all
three indicators on your uDirect are lit solid, this may
indicate a software problem. Refer to the
Troubleshooting section.
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