11
Supported control units
For an up to date overview of the supported control
units: Visit www.viessmann.com/vitoconnect
IP network
System requirements
■
WiFi router with activated WiFi. The WiFi router must
be protected by a sufficiently secure WPA2 pass-
word. Do not use an unencrypted connection for the
Vitoconnect and WiFi router.
■
Internet connection with "flat rate" (tariff independ-
ent of time and data volume) and high availability,
i.e. the Vitoconnect is permanently linked to the
Viessmann server.
■
Have the dynamic IP address (DHCP, factory setting)
on the network (WiFi) checked on site and, if neces-
sary, set up by an IT expert before commissioning.
■
Determine the routing and security parameters in the
IP network (LAN) as follows: Enable port 80,
port 123, port 443 and port 8883 for direct outward
connections. Have this checked on site and, if nec-
essary, set up by an IT expert before commission-
ing.
Note
During operation, the Vitoconnect establishes a secure
internet connection to the Viessmann server. Connect-
ing the Vitoconnect to other servers is not possible.
Viessmann account
A valid Viessmann account on the Viessmann server is
required for the operation of a Vitoconnect, regardless
of which control device is used. Registration for this
takes place automatically during commissioning via the
ViCare app.
Control device for the ViCare app
The ViCare app supports mobile devices with the fol-
lowing operating systems:
■
Apple iOS
■
Google Android
Note
■
For compatible versions: Go to the Apple App Store
or Google Play Store.
■
Further information: Visit www.vicare.info
Message destinations
Mobile devices for using apps from Google Android or
Apple iOS, e.g. smartphone or tablet. Receiving push
messages must be allowed on the individual device.
Terms of use
All users will be informed by email about changes to
the terms of use and any additional information.
Installation site
Vitoconnect
Type of installation: Wall mounting
■
Installation indoors only
■
The installation location must be dry and frost-free.
■
Ensure ambient temperatures between +5 and
+40 °C.
■
Distance from the heat generator min. 0.3 m and
max. 2.5 m
■
Distance to the WiFi router: Min. 0.3 m
■
230 V/50 Hz Schuko socket
or
US/CA: 120 V/60 Hz outlet
max. 1.5 m from the installation site
■
Internet access with an adequate Wi-Fi signal
Note
The Wi-Fi signal can be strengthened with a com-
mercially available Wi-Fi repeater.
Note
■
Observe the lengths of the supplied connecting
cables when selecting the installation site.
■
Keep the distance between the Vitoconnect and the
Wi-Fi router as small as possible to ensure a good
Wi-Fi connection.
Connecting cables Length
Wall power supply with connecting ca-
ble
1.5 m
Optolink or OpenTherm cable for con-
necting Vitoconnect to boiler control unit
3 m
Preparing for installation
System requirements
5813605
Installation
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