Intelligent Fast-Charging System
GSE O&M for DVS300 / 330 / 330 IP55 / 400 and MVS330/400
31504-03-0101 Webasto Charging Systems, Inc.9
2 – GENERAL INFORMATION
2.1 – Technical Support
Call WCSI technical support any time a procedural question arises. DO NOT perform a procedure you do not
understand. WCSI Customer Service can be contacted during normal working hours (Pacic Standard Time) at the
following e-mail address and phone number. Please have the information ready below to ensure superior service.
info@posicharge.com
866–POSICHARGE (866–767–4242)
For ProCore Chargers For Other PosiCharge Chargers
1. Problem description, including any fault codes
2. Data download from the charger, including
charge logs and fault logs
3. Failed charger SKU number and serial number
4. Failed module SKU number and serial number
5. Customer name, for our reference
6. Ship to company name
7. Ship to company address
8. Ship to contact name
9. Ship to contact phone number
1. Charger model, SKU #, and serial number
2. Problem description, including any fault codes
3. How you diagnosed the problem
4. Customer name, for our reference
5. Ship to company name
6. Ship to company address
7. Ship to contact name
8. Ship to contact phone number
2.2 – Applicable Documents
Title Part Number
BMID I Installation Manual 11717-W-03
BMID III (Battery Rx) Installation Manual 16672-W-03
BMID Programming Manual, Battery RX, SVS/ELT 06701-W-03
Intelligent Fast-Charging System Ground Support Equipment (GSE) Installation Guide
for the DVS300/330/400 and MVS330/400
31504-76
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