Xerox B225 User Manual

Xerox
®
B225/B235 Multifunction Printer
User Guide
201
12
Troubleshoot a problem
This chapter contains:
• Print quality problems .............................................................................................................. 202
• Printing problems..................................................................................................................... 203
• The printer is not responding ................................................................................................... 241
• Unable to read flash drive ........................................................................................................ 243
• Enabling the USB port.............................................................................................................. 244
• Network connection problems.................................................................................................. 245
• Issues with supplies.................................................................................................................. 248
• Clearing Jams .......................................................................................................................... 250
• Paper feed problems ................................................................................................................ 261
• E-mailing problems .................................................................................................................. 265
• Faxing problems....................................................................................................................... 266
• Scanning problems................................................................................................................... 271
• Contacting Customer Support .................................................................................................. 280

Xerox B225 Specifications

General

Duplex printing	Yes
Print technology	Laser
Time to first page (black, normal)	6.4 s
Print speed (black, normal quality, A4/US Letter)	36 ppm
Custom media width	105 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	149 - 356 mm
Paper tray media types	Envelopes, Plain paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Folio (media size), Legal (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO C-series sizes (C0...C9)	C5
JIS B-series sizes (B0...B9)	B5
Borderless printing media sizes	Hagaki card, Legal
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 200 g/m²
USB connector	USB Type-A / USB Type-B
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Processor cores	2
Processor frequency	1000 MHz
Card reader integrated	No
Time to first copy (black, normal)	6.8 s
Control type	Buttons
Product color	Blue, White
Market positioning	Home & office
Scanner type	Flatbed & ADF scanner
Scan speed (black)	23 ppm
Scan speed (color)	7 ppm
Optical scanning resolution	1200 x 1200 DPI
Optical scanning resolution (black)	600 x 600 ppi
Optical scanning resolution (color)	1200 x 1200 ppi
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
Sustainability certificates	Blue Angel, ENERGY STAR
Printing colors	Black
Duplex functions	Copy, Print
Maximum duty cycle	30000 pages per month
Recommended duty cycle	0 - 2500 pages per month
Number of print cartridges	1
Page description languages	PCL 5, PCL 6, PostScript 3
Included cartridge capacity (black)	700 pages
Total input capacity	251 sheets
Total output capacity	150 sheets
Paper tray 1 input capacity	250 sheets
Multi-Purpose tray input capacity	1 sheets
Auto document feeder (ADF) input capacity	50 sheets
AC input voltage	110 - 120 V

Weight and Dimensions

Depth	360 mm
Width	415 mm
Height	352 mm