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Xerox Phaser 3020 User Manual

Xerox Phaser 3020
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June 2014
2-8
Xerox® Phaser® 3020 Printer Service Manual
09-800 , 10-100
Status Indicator RAPs
09-800 Incompatible Print Cartridge Fault
The Print Cartridge is not compatible with the printer.
BSD-Reference: None
Procedure
1. Check the Print Cartridge information by using one of the methods listed below:
Print a Supplies Information Report. Refer to the Phaser 3020 User Guide, Section
1, Control Panel and Information Pages, for detailed information on using the Control
Panel buttons to obtain reports. GP 2.
Open the CWIS application. Select; [Status, Supplies, Print Cartridge].
2. Check the Print Cartridge information. Replace the Print Cartridge if is not a genuine
Xerox® cartridge.
10-100 Fuser Temperature (Open) Fault
The temperature of the Fuser is outside of the normal operating range of 383°F ± 5°F (195°C ±
5°C.)
BSD-Reference: BSD 1.1AC / Low Voltage and High Voltage Power Supplies / Interlocks
BSD-Reference: BSD 10.1 Fuser
Initial Actions
Switch Off the power then switch On the power. If the error code returns, continue with this pro-
cedure.
Procedure
WARNING
Do not handle the fuser components until they have cooled. Some fuser components
operate at hot temperatures and can produce serious personal injury if touched.
DANGER: Ne pas manipuler les éléments du four avant de les laisser refroidir. Certains
éléments du four fonctionnent à des températures très élevées et peuvent causer de
graves blessures s'ils sont touchés.
AVVERTENZA: Non maneggiare i componenti del fusore finché non sono raffreddati.
Alcuni di questi componenti funzionano ad alte temperature e possono provocare gravi
ferite se vengono toccati.
VORSICHT: Die Fixieranlage sollte erst gehandhabt werden, wenn diese genügend
abgekühlt ist. Einige Teile der Fixieranlage erzeugen übermäßige Hitze und führen bei
der Berührung zu schweren Verbrennungen.
AVISO: No manipule los componentes del fusor antes de que se enfríen. Algunos de los
componentes del fusor funcionan a altas temperaturas y pueden ocasionar daños per-
sonales graves si se los toca.
Power Off the machine and check that the Fuser connection is fully seated, REP 1.14. The
Fuser connections are OK.
YN
Check the Fuser connections for contamination and clean as required.
Firmly reconnect the Fuser Assembly. Switch the power ON.
Check for +3.3 VDC to the Thermistor at the P/J on the Main PWB. The voltage is OK.
YN
Check the wires for an open, short circuit or contamination.
Replace the Main PWB (REP 1.6), PL 1.1.
A

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Xerox Phaser 3020 Specifications

General IconGeneral
ColorNo
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Time to first page (black, normal)8.5 s
Print speed (black, normal quality, A4/US Letter)20 ppm
Printing colorsBlack
Maximum duty cycle15000 pages per month
Number of print cartridges1
Page description languagesGDI
Total input capacity150 sheets
Total output capacity100 sheets
Paper tray media typesGlossy paper, Matte paper
Maximum ISO A-series paper sizeA4
Wi-FiYes
Network ready-
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithmsSNMP, WPA2
Mobile printing technologiesApple AirPrint, Xerox PrintBack
Supported network protocols (IPv4)IPSec, IPv4, IPv6, SNMPv3, WPA2
Standard interfacesUSB 2.0, Wireless LAN
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Internal memory128 MB
Processor frequency600 MHz
Maximum internal memory- MB
Product colorBlue, White
Power consumption (standby)37 W
Power consumption (printing)313 W
Power consumption (PowerSave)2.3 W
Sustainability certificatesENERGY STAR
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Linux operating systems supportedRedHat EL Linux 5.0, RedHat EL Linux 5.1, RedHat EL Linux 5.2, RedHat EL Linux 5.3, RedHat EL Linux 6.0, SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 11, Ubuntu 10.04, Ubuntu 10.10, Ubuntu 11.04, Ubuntu 11.10, Ubuntu 12.04, Ubuntu 12.10, Ubuntu 13.04
Server operating systems supportedWindows Server 2003, Windows Server 2012
Windows operating systems supportedWindows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)20 - 80 %
Weight and Dimensions IconWeight and Dimensions
Depth215 mm
Width331 mm
Height188 mm
Weight4100 g

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