Xerox Phaser 3040 User Manual

Troubleshooting
36 Phaser 3010/3040 Printer
User Guide
General Troubleshooting
This section includes:
Printer Does Not Turn On ................................................................................................................................................. 36
The Printer Does Not Print ............................................................................................................................................... 36
Printer Resets or Turns Off Frequently ........................................................................................................................ 37
Printer is Making Unusual Noises .................................................................................................................................. 37
Condensation has Formed Inside the Printer .......................................................................................................... 38
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer Does Not Turn On
Probable Causes
Solutions
The power switch is not turned on.
Turn on the switch.
The power cord is not correctly plugged into
the outlet.
Turn off the printer power switch, and plug the power cord securely
into the outlet.
Something is wrong with the outlet connected
to the printer.
Plug another electrical appliance into the outlet and see if it
operates properly.
Try a different outlet.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
Use a power source with the specifications listed in the Electrical
Specifications on page 63.
CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
The Printer Does Not Print
Probable Causes
Solutions
The printer is in Energy Saver mode.
Push the control panel button.
PrintingScout displays an error message.
Follow the instructions in the PrintingScout message to correct the
problem. If the error persists, contact your Xerox representative.

Xerox Phaser 3040 Specifications

General

Network ready	No
Duplex printing	Yes
Print technology	LED
Maximum resolution	1200 x 2400 DPI
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	24 ppm
Printing colors	Black
Maximum duty cycle	30000 pages per month
Number of print cartridges	1
Total input capacity	150 sheets
Total output capacity	100 sheets
Maximum print size	216 x 297 mm
Paper tray media types	Envelopes, Labels, Plain paper, Recycled paper
ISO A-series sizes (A0...A9)	A4
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Server operating systems supported	Windows Server 2003, Windows Server 2008
Windows operating systems supported	Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Power consumption (standby)	57.6 W
Power consumption (printing)	329 W
Certification	CB Certified (IEC 60950-1, Second Edition), CE Mark applicable to Directives 2006/95/EC, 2004/108/EC and 99/5/EC, FCC Part 15, Class B, TUV Listed (UL-60950-1/CSA 60950-1)
Product color	Blue, White
Market positioning	Home & office
Operating temperature (T-T)	50 - 90 °F
Operating relative humidity (H-H)	10 - 85 %
Power supply type	AC

Weight and Dimensions

Dimensions (WxDxH)	- mm