4-6 Phaser 3250 Laser Printer Service Manual
General Troubleshooting
The Printer is Not Responding to a Print Command due to Incorrect Setup
After receiving a print command, there is no response from the printer.
1. Ensure there is sufficient hard disk space for the temporary work files
created during printing.
a. The message “insufficient printer memory” means there is a hard disk
space problem, rather than a printer RAM problem. Free up disk
space on the hard disk. Use the disk utilities program to delete
unnecessary files.
2. The error occurs even though there is plenty of hard disk space.
a. The connection or communication between the printer port and the
computer is incorrect.
b. Verify the cable is properly connected and configured for printing.
Make sure the CMOS settings are correctly set for the printer port.
Select:
■ ECP which supports 12-bit data transfer or
■ SPP which supports 8-bit data transfer.
3. Reboot the printer.
a. If the regular fonts are not printing, the cable or the printer driver
could be defective.
b. Turn the computer and printer Off and back On.
c. Send a print job. If the regular fonts are not printed again, replace the
cable.