Xprinter R330H User Manual

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5、Guide on Trouble-shooting
In case any fault occurs for the printer, it can be handled in accordance with this chapter, If the fault
cannot be solved in this way, contact the dealer or the manufacturer.
5.1 Power Supply
5.2 Printing
Fault
Possible cause
Solution
Power indicator
is not on
AC/DC power adaptor is not
connected properly
Connect the power adaptor again
AC/DC power adaptor is in fault
Change the power adaptor
Power supply circuit on the
mainboard is in fault
Repair or change the mainboard
Lamp panel is in fault
Repair or change the lamp panel
Fault
Possible cause
Solution
Print out empty
paper
Printing paper is not loaded correctly
Load printing paper as per the requirements in the
manual
Paper type is not correct
Use thermal paper for printing
Printing head is damaged
Change the printing head
The mainboard is damaged
Repair or change the mainboard
Printing paper is not loaded correctly
Load printing paper as per the requirements in the
manual
Printing quality is
poor/dim
Paper quality is poor
Use paper with equivalent quality
Setting is not correct
Improve printing concentration
The printing head is damaged
Change printing head
Printing dirt
Paper is dirty or paper quality is poor
Check or change printing paper
The printing head is dirty
Use alcohol to clean printing head

Xprinter R330H Specifications

General

Brand	Xprinter
Model	R330H
Category	Printer
Language	English