September 2017
100270596_2000188001 (REV B)
Hybrid Electric
Heat Pump Water Heater
Use & Care Guide
LOW LEAD
DO NOT RETURN THIS UNIT TO THE STORE
Read this manual and the labels on the water heater before you install,
operate, or service it. If you have diculty following the direcons, or
aren’t sure you can safely and properly do any of this work yourself:
Call our Technical Assistance Hotline at 1-888-479-8324. We can help you with
installation, operations, troubleshooting, or maintenance. Before you call, write
down the model and serial number from the water heater’s data plate.
Incorrect installaon, operaon, or service can damage the water heater, your house
and other property, and present risks including re, scalding, electric shock, and
explosion, causing serious injury or death.
IMPORTANT SAFETY INFORMATION ................................. 3
GETTING STARTED
............................................................ 6
INSTALLATION
................................................................... 7
DIAGNOSTIC CODES
........................................................ 20
MAINTENANCE
............................................................... 26
REPAIR PARTS ILLUSTRATION
.......................................... 31
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