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Acer Altos R720 Series User Manual

Acer Altos R720 Series
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87
Removing and installing the SAS
mid-plane board
To remove the SAS mid-plane board:
1 Observe the ESD precautions and pre-installation instructions
described on page 35.
2 Remove the air baffles. See “To remove the small air baffle”
section on page 45.
3 Make sure all hot-plug HDD carriers are removed from the drive
bay. For instructions, see “To remove a HDD” section on page 48.
4 Disconnect all cables attached to the SAS mid-plane board.
5 Hold the SAS mid-plane board by its edges, then slide it back to
release it from the backplane board (A).
6 Lift the mid-plane board over the retention clips (B) and out of the
chassis (C).
7 Store the mid-plane board in an antistatic protective wrapper.
8 Observe the post-installation instructions described on page 36.

Table of Contents

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Acer Altos R720 Series Specifications

General IconGeneral
BrandAcer
ModelAltos R720 Series
CategoryServer
LanguageEnglish

Summary

System Tour

Features Summary

Overview of the server's key hardware components and specifications.

External and Internal Structure

Details on the physical layout and components visible on the server's exterior and interior.

Front Panel Components

Description of the server's front panel layout, buttons, and indicators.

Front Panel Control Button Functions

Explanation of what each button on the server's front panel does.

Front Panel LED Indicators

Details on the meaning of different LED indicators on the server's front panel.

Rear Panel Components

Description of the server's rear panel layout and connectivity ports.

Rear Panel LED Indicators

Explanation of the LED indicators found on the server's rear panel.

Internal Components Overview

Identification and description of the server's internal hardware components.

System Boards

Information and diagrams of the mainboard and other system boards.

Backplane and Mid-plane Boards

Details on the server's backplane and mid-plane board connections and layout.

SAS Mid-plane Board

Specific information and diagram of the SAS mid-plane board.

System Diagnostic LEDs

Explanation of the diagnostic LEDs on the mainboard for system status.

System Jumpers

Information on the function and configuration of system jumpers on the mainboard.

System Setup

Setting Up the System

Instructions for preparing and setting up the server system.

Pre-installation Requirements

Essential requirements and considerations before installing the server.

Connecting Peripherals

Guide on how to connect external devices and peripherals to the server.

Turning On the System

Step-by-step instructions on how to power on the server.

Power-On Problems

Troubleshooting common issues encountered during system startup.

Configuring the System OS

Steps for installing and configuring the operating system using Acer EasyBUILD.

Turning Off the System

Procedures for safely shutting down and powering off the server.

System Upgrade Procedures

Installation Precautions

Important safety and handling precautions before installing or upgrading components.

ESD Precautions

Guidelines to prevent damage from electrostatic discharge during component handling.

Post-installation Instructions

Steps to follow after installing or replacing a server component.

Opening the Server

Procedures for safely opening the server chassis to access internal components.

Front Bezel Removal and Installation

Step-by-step guide for removing and installing the server's front bezel.

Top Cover Removal and Installation

Instructions for removing and reinstalling the server's top cover.

CPU Air Duct Removal and Installation

Guide on how to remove and install the CPU air duct for component access.

CPU Air Dam Removal

Procedure for removing the CPU air dam, a component of the cooling system.

Air Baffle Removal and Installation

Instructions for removing and installing the air baffles for airflow management.

Storage Device Removal and Installation

General guide for installing and removing storage devices like HDDs.

Hard Disk Drive Removal and Installation

Detailed steps for removing and installing hard disk drives (HDDs).

Slim-line Optical Drive Removal and Installation

Instructions for removing and installing the slim-line optical drive.

PCI Card Removal and Installation

Guide for removing and installing PCI expansion cards.

PCI Riser Assembly Removal and Installation

Steps to remove and install the PCI riser assembly that holds expansion cards.

PCI Riser Board Removal and Installation

Instructions for removing and installing the individual PCI riser boards.

System Fan Replacement

Procedure for replacing a malfunctioning system fan to maintain cooling.

CPU Upgrade Procedures

Instructions and guidelines for upgrading the Central Processing Unit (CPU).

System Memory Upgrade

Guide for installing additional memory modules (DIMMs) to increase RAM.

DDR2 Module Population Order

Recommended order for installing DDR2 memory modules in slots.

Power Supply Installation and Removal

Procedures for installing and removing power supply modules.

ARMC/3 Module Removal and Installation

Guide for installing and removing the optional ARMC/3 management module.

SAS Mid-plane Board Removal and Installation

Steps for removing and installing the SAS mid-plane board.

SAS/SATA Backplane Board Removal and Installation

Instructions for removing and installing the SAS/SATA backplane board.

Configuring Integrated SAS Hardware RAID Components

Information on components required for hardware RAID configuration.

RAID Activation Key Removal and Installation

Procedure for removing and installing the RAID activation key.

RAID Cache Removal and Installation

Steps for removing and installing the RAID cache module.

RAID BBU Removal and Installation

Guide for removing and installing the RAID Battery Backup Unit (BBU).

BIOS Setup

BIOS Setup Utility Overview

Introduction to the BIOS setup utility and when it is needed.

Entering BIOS Setup

Instructions on how to access the BIOS setup screen during system boot.

Navigating BIOS Menus

Overview of the different menus and navigation within the BIOS setup utility.

Main BIOS Menu

Details on the Main BIOS menu, displaying system information.

Advanced BIOS Menu

Explanation of the Advanced BIOS menu for system behavior settings.

Processor Settings

Settings related to CPU type, speed, cache, and other processor-specific configurations.

Memory Configuration

Information on installed memory, number of modules, and current configuration.

Memory RAS and Performance Settings

Options for configuring memory reliability, availability, and performance.

ATA Controller Settings

Settings for the system's ATA and SATA controllers for disk management.

Mass Storage Controller Settings

Status and configuration options for mass storage controllers like SAS.

Serial Port Settings

Settings for the system's onboard serial ports.

USB Configuration Settings

Options for configuring USB controllers and devices.

PCI Configuration Settings

Settings related to onboard PCI controllers and slot configurations.

System Acoustic and Performance Configuration

Options to configure system fan performance and altitude settings.

Security Settings

Settings for securing the system with administrator and user passwords.

Server Management Settings

Settings for system event handling and management functions.

Console Redirection Settings

Options to enable or disable console redirection for server management.

System Information

Displays basic hardware information about the server unit.

Boot Options

Settings for device priority during system startup (BEV device priority).

BEV Device # Settings

Specifies preferred settings for system bootup devices.

Boot Manager Settings

Sets the device priority for system bootup attempts.

Error Manager

View POST errors detected by the system.

Exit BIOS Setup

Options for quitting the BIOS setup utility and saving or discarding changes.

Troubleshooting

System Troubleshooting Guide

Guidance on identifying and solving common system problems.

System Reset Methods

Methods for resetting the system to resolve issues.

Initial Troubleshooting Checklist

A checklist of initial steps to take when troubleshooting system issues.

Hardware Diagnostic Testing

Detailed approach to diagnosing hardware problems and locating their sources.

Verifying Key System Lights

Checking system lights to verify proper operation of components.

Specific Problems and Corrective Actions

Lists common problems and their solutions.

Power Indicator Not Lighting

Steps to troubleshoot when the server's power indicator is off.

Server Boot Failure (POST)

Solutions for issues where the server fails to complete the Power-On Self-Test.

Processor Recognition Issues

Troubleshooting steps when not all installed processors are detected.

FDD Activity Indicator Not Lighting

Steps to take if the Floppy Disk Drive activity indicator is not lit.

HDD Activity Indicator Not Lighting

Troubleshooting steps for when the Hard Disk Drive activity indicator is off.

Hard Drive Recognition Issues

Solutions for when installed hard drives are not detected by the system.

Bootable CD Drive Not Detected

Steps to ensure the system detects the bootable CD drive.

New Memory Modules Not Detected

Troubleshooting for when newly installed memory modules are not recognized.

USB Device Not Working

Steps to resolve issues with USB devices not functioning.

Server Network Connectivity Issues

Solutions for when the server is unable to establish a network connection.

Network Problems

General troubleshooting for network connectivity issues.

Network Status Indicator Not Lighting

Steps to resolve when the network status indicator is off.

No Screen Characters Displayed

Troubleshooting steps for display issues where no characters are shown on screen.

Distorted or Incorrect Screen Characters

Solutions for when screen characters appear distorted or incorrect.

System Cooling Fan Malfunction

Diagnosing issues with the system cooling fan not operating correctly.

Error Beep Codes

Information on BIOS POST error beep codes and their meanings.

BIOS POST Error Beep Codes

Table listing POST beep codes and their associated errors.

Troubleshooting BIOS POST Beep Codes

Solutions for BIOS POST error beep codes.

ARMC/3 Module Error Beep Codes

Additional beep codes specific to the ARMC/3 module.

Diagnostic POST Code LEDs

Understanding the POST code LEDs for system diagnostics.

Appendix A: Acer Altos R720 Rack Installation Guide

Setting Up the System Rack

Instructions and precautions for setting up the equipment rack.

Equipment Rack Precautions

Safety measures and considerations for installing equipment racks.

System Rack Installation

Guide on mounting the server system into a rack cabinet.

Vertical Mounting Hole Pattern

Information on the vertical mounting hole pattern in system racks.

Installing the System into the Rack

Step-by-step procedure for installing the server into a four-post rack.

Appendix B: SAS Hardware RAID Configuration

Configuring Integrated SAS Hardware RAID

Steps to create and configure RAID volumes using integrated SAS hardware.

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