Publication 2711C-UM001I-EN-P - July 2014 129
Appendix
E
Firmware Update Utility
Chapter Objectives
This appendix shows how to use the PanelView Component Firmware Update
Utility to perform recovery and maintenance operations on a PanelView
Component terminal that is in a non-operating state.
About the Utility
The PanelView Component Firmware Update Utility is a PC application that
interacts with the Boot Loader on the terminal via a USB connection to perform
maintenance actions on the terminal firmware. The utility supports a firmware
maintenance capability that is independent of the operating system and/or the
other firmware elements on the terminal.
Use the utility only to recover from fatal conditions.
• A non-functioning operating system that resulted from a failed or
interrupted firmware upgrade.
• A corrupted file system that blocks the operating system.
• A corrupted Windows registry that blocks the operating system.
The utility always requires a companion firmware image, SC XX-XX.IMG, even
if you are only performing a Clean File System or Clean Registry operation.
Download the utility and the firmware image from:
http://ab.rockwellautomation.com/Graphic-Terminals/2711C-PanelView-Co
mponent-Terminals.
Use the utility described in this appendix only if the terminal is
not operable.
Always use the firmware upgrade described in Chapter 5 when
you want to upgrade firmware to an operating terminal and
functioning operating system.
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