Brother HL-5350DN User Manual

Troubleshooting
118
7
Paper handling 7
First, make sure that you are using paper that meets Brother recommended paper specifications. (See About
paper on page 6.)
Problem Recommendation
The printer does not feed
paper.
 If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten itbefore printing. Sometimes it is helpful to remove the paper. Turn the
stack over and put it back in the paper tray.
 Reduce the amount of paper in the paper tray, and then try again.
 Make sure that manual feed mode is not chosen in the printer driver.
 Clean the paper pick-up roller. See Cleaning the paper pick-up roller on
page 110.
The printer does not feed paper
from the MP tray.
 Fan the paper well and put it back in firmly.
 Make sure that you have chosen the MP Tray in the Paper Source of the printer
driver.
The printer does not feed
envelopes.
 The printer can feed envelopes from the multi-purpose tray. You must set up your
application to print on the size of envelopes you are using. This is usually done in
the page setup or document setup menu of your software. (See your application
manual.)
A paper jam has occurred.  Clear the jammed paper. (See Paper jams and how to clear them on page 119.)
The printer does not print.  Make sure that the cable is connected to the printer.
 Make sure the printer is powered on and that no error LEDs are lit on the printer
control panel.
 Make sure that you have chosen the correct printer driver.
When printing on normal paper,
it creases.
 Change the printer driver setting in Media Type to a thin setting.
The paper slides off the top
output tray.
 Pull out and lift up the output tray support flap.
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Brother HL-5350DN Specifications

General

Color	No
N-up printing	4, 9, 16, 25
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Internal memory	32 MB
Processor model	NEC VR5500
Maximum internal memory	544 MB
Sound power level (standby)	35 dB
Sound pressure level (printing)	54 dB
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Maximum print size	216 x 356 mm
Media weight (tray 1)	60 - 105 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Supported network protocols (IPv4)	IPv4: ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, SSL/TLS, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMP, LLTD responder, WebServicesPrint, IPv6: NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, SSL/TLS, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMPv6, LLTD responder, WebServicesPrint
Networking features	10/100 Base-TX
Power consumption (active)	675 W
Compatible operating systems	Windows: Vista, 2000 Prof., XP Home Edition, XP Prof. Edition (32 & 62 bits), Server 2003 (32 & 64 bits), Server 2008. MacIntosh: Mac OS X 10.3.9 + Linux
Power consumption (standby)	75 W
Power consumption (PowerSave)	6 W
Package weight	11500 g

Weight and Dimensions

Dimensions (WxDxH)	371 x 384 x 246 mm