Brother HL-5350DN User Manual

Troubleshooting
135
7
Solving print problems 7
Problem Recommendation
The printer prints unexpectedly
or it prints garbage data.
 Make sure that the printer cable is not too long. We recommend that you use a
parallel or USB cable that is no longer than 2 meters (6.5 feet).
 Make sure that the printer cable is not damaged or broken.
 If you are using an interface-switching device, remove it. Connect your computer
directly to your printer, and then try again.
 Make sure that you have chosen the correct printer driver with ‘Set as Default
Printer’.
 Make sure that the printer is not connected to the same port that is also
connected to a storage device or scanner. Take away all other devices and
connect the port only to the printer.
 Turn off the Status Monitor.
The printer cannot print full
pages of a document. An error
message MEMORY FULL
appears.
 Press Go to print the remaining data in the printer memory. Cancel the print job
if you want to delete the remaining data in the printer memory. (See Control panel
buttons on page 83.)
 Reduce the complexity of your document or cut the print resolution.
 Add more memory. (See Installing extra memory on page 90.)
The printer cannot print full
pages of a document. An error
message PRINT OVERRUN
appears.
 Press Go to print the remaining data in the printer memory. Cancel the print job
if you want to delete the remaining data in the printer memory. See Control panel
buttons on page 83.
 Reduce the complexity of your document or cut the print resolution.
 Add more memory. See Installing extra memory on page 90.
 Set page protection to Auto by using the supplied Windows
®
driver.
 Change the following settings in the supplied Windows
®
driver and try again. The
best combination of these settings will vary depending on your document:
 Graphics
1
 TrueType Mode
1
 Use Printer TrueType
®
Fonts
1
Choose the Basic tab, choose Manual in Print Settings, and then click Manual Settings....
The headers or footers appear
when the document displays on
the screen but they do not show
up when it is printed.
 Adjust the top and bottom margins of your document.
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Brother HL-5350DN Specifications

General

Color	No
N-up printing	4, 9, 16, 25
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Internal memory	32 MB
Processor model	NEC VR5500
Maximum internal memory	544 MB
Sound power level (standby)	35 dB
Sound pressure level (printing)	54 dB
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Maximum print size	216 x 356 mm
Media weight (tray 1)	60 - 105 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Supported network protocols (IPv4)	IPv4: ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, SSL/TLS, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMP, LLTD responder, WebServicesPrint, IPv6: NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, SSL/TLS, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMPv6, LLTD responder, WebServicesPrint
Networking features	10/100 Base-TX
Power consumption (active)	675 W
Compatible operating systems	Windows: Vista, 2000 Prof., XP Home Edition, XP Prof. Edition (32 & 62 bits), Server 2003 (32 & 64 bits), Server 2008. MacIntosh: Mac OS X 10.3.9 + Linux
Power consumption (standby)	75 W
Power consumption (PowerSave)	6 W
Package weight	11500 g

Weight and Dimensions

Dimensions (WxDxH)	371 x 384 x 246 mm