Brother HL-5350DN User Manual

Troubleshooting
128
7
Improving the print quality 7
If you have a print quality problem, print a test page first (see Print a test page on page 84). If the printout
looks good, the problem is probably not the printer. Check the interface cable or try the printer on another
computer.
This section gives information on the following topics.
Examples of poor print
quality
Recommendation
Faint
 Check the printer’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault. See Positioning the printer
on page 5.
 If the whole page is too light, Toner Save Mode may be on. Turn off Toner Save
Mode in the printer Properties tab of the driver.
 Put in a new toner cartridge. See Replacing the toner cartridge on page 94.
 Put in a new drum unit. See Replacing the drum unit on page 101.
 You may clear the problem by wiping the scanner window with a soft cloth. See
Cleaning the inside of the printer on page 107.
Gray background
 Make sure that you use paper that meets our specifications. See About paper on
page 6.
 Check the printer’s environment. Conditions such as high temperatures and high
humidity can increase the amount of background shading. See Positioning the
printer on page 5.
 Put in a new toner cartridge. See Replacing the toner cartridge on page 94.
 Put in a new drum unit. See Replacing the drum unit on page 101.
Ghost
 Make sure that you use paper that meets our specifications. Rough-surfaced
paper or thick print media may cause this problem. See About paper on page 6.
 Make sure that the media type setting in the driver matches the type of paper you
are using. See About paper on page 6.
 Put in a new drum unit. See Replacing the drum unit on page 101.
 The fuser unit may be contaminated. Call Brother Customer Service.
Toner specks
 Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem. See About paper on page 6.
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 101.
 The fuser unit may be contaminated. Call Brother Customer Service.
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Brother HL-5350DN Specifications

General

Color	No
N-up printing	4, 9, 16, 25
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Internal memory	32 MB
Processor model	NEC VR5500
Maximum internal memory	544 MB
Sound power level (standby)	35 dB
Sound pressure level (printing)	54 dB
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Maximum print size	216 x 356 mm
Media weight (tray 1)	60 - 105 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Supported network protocols (IPv4)	IPv4: ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, SSL/TLS, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMP, LLTD responder, WebServicesPrint, IPv6: NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, SSL/TLS, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMPv6, LLTD responder, WebServicesPrint
Networking features	10/100 Base-TX
Power consumption (active)	675 W
Compatible operating systems	Windows: Vista, 2000 Prof., XP Home Edition, XP Prof. Edition (32 & 62 bits), Server 2003 (32 & 64 bits), Server 2008. MacIntosh: Mac OS X 10.3.9 + Linux
Power consumption (standby)	75 W
Power consumption (PowerSave)	6 W
Package weight	11500 g

Weight and Dimensions

Dimensions (WxDxH)	371 x 384 x 246 mm