Brother MFC-295CN User Manual

96
B
Troubleshooting B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com
.
If you are having difficulty with your machine B
Troubleshooting and Routine
Maintenance
B
Printing
Difficulty Suggestions
No printout. Check the interface cable or wireless connection on both the machine and your
computer. (See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 106.)
One or more ink cartridges have reached the end of their life. (See Replacing the
ink cartridges on page 116.)
If the LCD shows Cannot Print and Replace XX Ink (where XX is an
abbreviation of the color), see Replacing the ink cartridges on page 116.
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click Start and then Printers and Faxes.
Right-click and choose Brother MFC-XXXX (where XXXX is your model name),
and make sure that Use Printer Offline is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may
see a print error message on your computer, as the machine pauses during the
printing process. The error message will disappear after the machine re-starts
printing.

Brother MFC-295CN Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Digital sender	No
Maximum duty cycle	2500 pages per month
Number of print cartridges	4
Image formats supported	BMP, PCX, PNG
Maximum scan resolution	19200 x 19200 DPI
Copy speed (black, normal quality, A4)	22 cpm
Copy speed (color, normal quality, A4)	20 cpm
Faxing	Mono faxing
Fax memory	200 pages
Modem speed	14.4 Kbit/s
Auto-redialing	Yes
Fax coding methods	JPEG, MH, MMR (Fax coding method), MR
Total input capacity	100 sheets
Total output capacity	50 sheets
Envelopes sizes	C5, DL
Maximum print size	216 x 356 mm
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4
Supported network protocols (IPv4)	ARP, RARP, BOOTP, APIPA (Auto IP), NetBIOS/WINS, LPR/LPD, Custom Raw Port/Port9100, DNS Resolver, mDNS, FTP Server, TELNET, SNMPv1, TFTP, Scanner Port, LLTD responder, Web Services
Power requirements	AC 100-120V 50/60Hz
Networking features	10/100 Base-TX
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	copy, print, scan
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Sound pressure level (printing)	50 dB
Power consumption (standby)	6 W
Power consumption (average operating)	26 W
Market positioning	Home & office