Brother MFC-297C User Manual

92
Error and maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error and shows an error message. The
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance messages by yourself. If you need more
help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
Error Message Cause Action
B&W Print Only One or more of the colour ink
cartridges is empty.
While this message appears on the
LCD, each operation works in the
following way:
 Printing
If you click Greyscale in the
Advanced tab of the printer
driver you can use the machine
as a monochrome printer for
approximately four weeks
depending on the number of
pages you print.
 Copying
If the paper type is set to
Plain Paper or
Inkjet Paper you can make
copies in
monochrome .
 Faxing
If the paper type is set to
Plain Paper , Inkjet Paper
or
Transparency the machine
will receive and print faxes in
monochrome .
If a sending machine has a
colour fax, the machine’s
‘handshake’ will ask that the fax
be sent as monochrome.
If the paper type is set to
Other Glossy or
Brother BP71, the machine will
stop all print operations. If you
unplug the machine, or take out the
empty ink cartridge, you cannot use
the machine until you change to a
new ink cartridge.
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 100.)

Brother MFC-297C Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	30 ppm
Digital sender	No
Number of print cartridges	4
Scan to	E-mail, File, Image, OCR
Grayscale levels	256
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	20 cpm
Faxing	Mono faxing
Fax memory	170 pages
Modem speed	14.4 Kbit/s
Fax coding methods	JPEG, MH, MMR (Fax coding method), MR
Multi-Purpose tray	Yes
Total input capacity	100 sheets
Total output capacity	50 sheets
Multi-Purpose tray input capacity	15 sheets
Compatible memory cards	SD, SDHC, xD
Maximum print size	216 x 297 mm
Media weight (tray 1)	80 g/m²
Maximum ISO A-series paper size	A4
Dimensions (WxDxH)	390 x 375 x 180 mm
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	copy, print, scan
Compatible operating systems	2000/ XP/ XP Professional X64/ Windows Vista Mac OSX 10.2.4 +
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Bundled software	ScanSoft PaperPort 11SE Presto! PageManager 7
Market positioning	Home & office