Brother MFC-490CW User Manual

Troubleshooting and Routine Maintenance
129
B
The printouts are wrinkled. In the printer driver Advanced tab, click Color Settings, and uncheck
Bi-Directional Printing for Windows
®
or Bi-Directional Printing for
Macintosh
®
.
Make sure you are using Genuine Brother Innobella™ Ink.
Cannot perform ‘page layout’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab. Also, click Color Settings, and make sure you uncheck
Color Enhancement (True2Life
®
).
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows
®
or Printing and Faxing for Macintosh
®
in the Software
User’s Guide on the CD
-ROM.)
True2Life
®
is not working properly. If the image data is not full color in your application (such as 256 color), True2Life
®
will not work. Use at least 24 bit color data with the True2Life
®
feature.
Photo paper does not feed
properly.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up roller.
(See Cleaning the paper pick-up roller on page 149.)
Clean the paper pick
-up roller.
(See Cleaning the paper pick-up roller on page 149.)
Machine feeds multiple pages. Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other print media on page 9.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
There is a paper jam. See Printer jam or paper jam on page 142. Make sure the paper length guide is
set to the paper size. Do not extend the paper tray when you load A5 or smaller
size paper.
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 9.)
Printing Received Faxes
Difficulty Suggestions
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received color fax prints only in
black & white.
Replace the color ink cartridges that have reached the end of their life, and then
ask the other person to send the color fax again.
(See Replacing the ink cartridges on page 145.)
Left and Right margins are cut off or
a single page is printed on two
pages.
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 49.)
Printing (continued)
Difficulty Suggestions

Brother MFC-490CW Specifications

General

Print technology	Inkjet
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Copier resize	25 - 400 %
PC free copying	Yes
Copy speed (black, normal quality, A4)	22 cpm
Copy speed (color, normal quality, A4)	20 cpm
Faxing	Color faxing
Fax memory	480 pages
Modem speed	33.6 Kbit/s
Dimensions (WxDxH)	390 x 375 x 180 mm
Power requirements	AC 100-120V, 50/60Hz
Networking features	10/100 Base-TX
Wireless technology	802.11b/g
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows Vista, Windows XP, Windows 2000, Mac, Linux
Total input capacity	100 sheets
Total output capacity	50 sheets
Auto document feeder (ADF) input capacity	15 sheets
Display	LCD
Display diagonal	3.3 \
Market positioning	Home & office
Compatible memory cards	CF, MS Pro, SD, SDHC, xD
Sound pressure level (printing)	50 dB
Envelopes sizes	C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Envelopes, Photo paper, Plain paper
Non-ISO print media sizes	Executive
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	ARP, RARP, BOOTP, APIPA (Auto IP), NetBIOS/WINS, LPR/LPD, Custom Raw Port/Port9100, DNS, mDNS, FTP, TELNET, SNMPv1, TFTP, LLTD, Web
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Sustainability certificates	ENERGY STAR
Power consumption (standby)	6 W
Power consumption (average operating)	29 W
Operating relative humidity (H-H)	20 - 80 %
Digital sender	No
Maximum duty cycle	2500 pages per month