Brother MFC-490CW User Manual

Troubleshooting and Routine Maintenance
135
B
Error and Maintenance messages B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error and maintenance messages are
shown below.
You can correct most errors and routine maintenance messages by yourself. If you need more
help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
Error Message Cause Action
B&W Print On ly One or more of the color ink
cartridges have reached the end
of their life.
While this message appears on
the LCD, each operation works in
the following way:
 Printing
If you click Grayscale in the
Advanced tab of the printer
driver you can use the
machine as a black & white
printer for approximately four
weeks depending on the
number of pages you print.
 Copying
If the paper type is set to
Plain Paper or
Inkjet Pape r you can
make copies in black & white.
 Faxing
If the paper type is set to
Plain Paper,
Inkjet Pape r or
Transparency the machine
will receive and print the faxes
in black & white.
If a sending machine has a
color fax, the machine’s
‘handshake’ will ask that the
fax be sent as black & white.
If the paper type is set to
Other Glossy or
Brother BP71, the machine will
stop all print operations. If you
unplug the machine, or take out
the ink cartridge, you cannot use
the machine until you change to a
new ink cartridge.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 145.)

Brother MFC-490CW Specifications

General

Print technology	Inkjet
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Copier resize	25 - 400 %
PC free copying	Yes
Copy speed (black, normal quality, A4)	22 cpm
Copy speed (color, normal quality, A4)	20 cpm
Faxing	Color faxing
Fax memory	480 pages
Modem speed	33.6 Kbit/s
Dimensions (WxDxH)	390 x 375 x 180 mm
Power requirements	AC 100-120V, 50/60Hz
Networking features	10/100 Base-TX
Wireless technology	802.11b/g
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows Vista, Windows XP, Windows 2000, Mac, Linux
Total input capacity	100 sheets
Total output capacity	50 sheets
Auto document feeder (ADF) input capacity	15 sheets
Display	LCD
Display diagonal	3.3 \
Market positioning	Home & office
Compatible memory cards	CF, MS Pro, SD, SDHC, xD
Sound pressure level (printing)	50 dB
Envelopes sizes	C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Envelopes, Photo paper, Plain paper
Non-ISO print media sizes	Executive
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	ARP, RARP, BOOTP, APIPA (Auto IP), NetBIOS/WINS, LPR/LPD, Custom Raw Port/Port9100, DNS, mDNS, FTP, TELNET, SNMPv1, TFTP, LLTD, Web
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Sustainability certificates	ENERGY STAR
Power consumption (standby)	6 W
Power consumption (average operating)	29 W
Operating relative humidity (H-H)	20 - 80 %
Digital sender	No
Maximum duty cycle	2500 pages per month