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Check the following items whenever you experience any problem with the projector.
Projector Troubleshooting
Problem Cause and Recommended Action
Power does not turn on. z If the POWER/STANDBY indicator is not lit, the AC power cord is not connected
correctly. Connect the AC power cord correctly.
z If the POWER/STANDBY indicator is lit red and the STATUS indicator is lit (or
flashing) red or amber, it means some type of error has occurred. See “Error
Indicators and Warning Messages” (page 28).
No image is projected or
the projected image is
abnormal.
z The computer or video device connected to the projector is not turned on or it is
not outputting a video signal. Make sure the connected computer or video device
is turned on, and perform the required operation on it to output a video signal.
z The correct output source is not selected on the projector. On the projector, select
the correct input source that corresponds to the connected device.
z Images may not project correctly when you have the component output terminal of
a video device connected to the COMPUTER terminal of the projector.
Image color or display is
very abnormal.
The wrong option (“Component” or “RGB”) may be selected for the “Input Settings J
COMPUTER Terminal” setting on the setup menu. The image will not be projected
correctly if “Component” is selected while the projector’s COMPUTER terminal is
connected to the RGB output terminal of a computer, or if “RGB” is selected while the
projector’s COMPUTER terminal is connected to the component video output
terminal of a video device. On the setup menu, select “Auto” for the “Input Settings J
COMPUTER Terminal” setting. See page 21.
I can’t understand
messages or menus
because they are the
wrong language.
Perform the following operation to select the language you want. See page 21.
1. Press the [MENU] key to display the setup menu.
2. If the input signal is HDMI (PC), press [T] four times and then press the [ENTER]
key. If the input signal is RGB, Component, or HDMI (DTV), press [T] five times
and then press the [ENTER] key.
3. Press [S] twice and then press the [ENTER] key to display the language selection
menu.
4. Use the [T] and [S] keys to move the highlighting to the language you want to
select and then press the [ENTER] key.
5. Press the [MENU] key to exit the setup menu.
No sound output from the
AUDIO OUT terminal
z The projector’s volume level setting may be too low or muted. Use the remote
controller [VOLUME +] and [VOLUME –] keys to adjust the volume level. See page
14.
z The volume level setting of the device connected to the projector is too low or the
other device is not outputting audio. Adjust the volume level of the connected
device.
z The audio output of the connected device may not be connected correctly to the
projector’s AUDIO IN terminal. Check the connection. See “Connecting Projector
Cables” (page 7).
Strange color The input signal may not match projector settings. Try doing the following.
– Press the [FUNC] key and then select “Brightness” to adjust image brightness.
– Press the [FUNC] key and then select “Color Mode” to change the color mode.
– On the setup menu, use “Image Adjustment 1 J Color Balance” to adjust the
projection image color balance.
Text is blurry. z The image may be out of focus. Adjust image focus.
z The current frequency and/or phase setting do not match the input signal. (Applies
only when the input source is an RGB signal.) Press the [AUTO] key to execute an
automatic adjustment operation.
z On the setup menu, perform the “Image Adjustment 2 J Frequency” and “Image
Adjustment 2 J Phase” adjustments. (Applies only when the input source is an
RGB signal.) See page 20.
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