Before you begin
• Access the phone administration web page. See Access the Phone Web Page, on page 92.
• Configure the XSI host server and the corresponding credentials on the Voice > Ext (n) tab.
• When using Login Credentials for XSI server authentication, enter XSI Host Server, Login User
ID, and Login Password in the XSI Line Service section.
• When using SIP Credentials for XSI server authentication, enter XSI Host Server and Login User
ID in the XSI Line Service section, and Auth ID and Password in the Subscriber Information
section.
• Disable Feature Key Synchronization (FKS) in Call Feature Settings section from Voice > Ext (n).
Procedure
Step 1 Select Voice > Ext [n] (where [n] is the extension number).
Step 2 Set the DND Enable field to Yes.
Step 3 Click Submit All Changes.
Related Topics
DND and Call Forwarding Status Sync, on page 192
Enable Feature Key Sync, on page 193
Capture Packets
Before you begin
Access the phone administration web page. See Access the Phone Web Page, on page 92.
Procedure
Step 1 Select Info > Debug Info.
Step 2 In the Problem Report Tool section, click the Start Packet Capture button in the Packet Capture field.
Step 3 Choose Al to capture all packets that the phone receives and select Host IP Address to capture packets only
when source or destination is the IP address of the phone.
Step 4 Make phone calls to and from the selected phone.
Step 5 When you want to stop the packet capture, click Stop Packet Capture.
Step 6 Click Submit.
You see a file in the Capture File field. This file contains the filtered packets.
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
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Phone Administration
Capture Packets
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