Cisco AS5350XM User Manual

Managing and Troubleshooting the Voice Feature Card
Troubleshooting
3
Cisco AS5350XM and Cisco AS5400XM Universal Gateways Software Configuration Guide
DSP Configuration Mode Commands
Use the following commands in DSP configuration mode:
• firmware location—Allows you to transfer a specified version of DSP firmware from system flash
memory to the DSPs named upon entering DSP configuration mode. For further information on
firmware upgrades, see the “Upgrading DSP Firmware” section on page 4.
• firmware upgrade busyout | reboot—Allows you to specify the upgrade method. Two methods of
upgrade are available.
– Busyout (the default) upgrades when all calls are terminated on an DSP.
– Reboot upgrades at the next DSP reset or system reboot.
• busyout—Gracefully disables a DSP by waiting for all the active services on the specified DSP to
terminate. If there are active calls on the specified DSP, the state of the DSP is changed to Busiedout.
The DSP is temporarily disabled. Use the no form of this command to reenable the DSP.
• shutdown—Clears all active calls on the DSP. Calls can no longer be placed on the DSP because
the DSP state is changed to Out-of-Service. The state of the DSP is reflected in the show voice dsp
command display. Use the no form of the shutdown command to reenable the channels on the DSP.
Troubleshooting
This section provides troubleshooting information for your voice feature card. You can view debug
information, set automatic recovery options, and upgrade the DSP firmware.
Debugging Commands
Use the following debug commands in privileged EXEC mode:
• debug voice dsp crash-dump—Displays debugging information for the crash dump feature details.
No debug output is displayed until there is one DSP crash. When the crash dump feature is turned
on, the detailed debug messages are displayed.
• debug dsp-resource-manager flex—Displays debugging information about errors downloading the
DSP firmware to the DSP, and DSP allocation statistics, errors, and functions.
• debug voice hpi—Displays debugging information for Host Port Interface (HPI) message events,
which are used to communicate with DSPs.
DSP Recovery
Automatic recovery (removal from service and reloading of DSP firmware) is enabled by default for the
voice feature card.
You can disable automatic recovery using the voice dsp recovery disabled command in configuration
mode.

Cisco AS5350XM Specifications

General

Brand	Cisco
Model	AS5350XM
Category	Gateway
Language	English