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Switching Between the Handset, Headset, or Speakerphone During a
Call
The headset, handset, or speaker phone can be used during a call, but only one of these devices at a
time can be used.
The handset can be on hook when using the speakerphone or headset. If switching from the handset
to the speakerphone, make sure the speakerphone or headset light is illuminated before placing the
handset back on the hook. If you are switching from the handset to a wireless headset, do not replace
the handset or you will disconnect the call.
Sending Audio to the Speaker and Handset
You can send the audio to the speaker while the handset is lifted (except on the Cisco SPA501G). The
handset operates normally, but the speaker is muted.
To send the audio to the speaker when the handset is lifted:
STEP 1 Press the Setup button.
STEP 2 Select Preferences > Send Audio to Speaker > edit.
STEP 3 Press
y/n
to enable or disable the feature.
STEP 4 Press ok.
STEP 5 Press Save.
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