Name: Cisco Webex Desk
Brand: Cisco
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CHAPTER 5

Maintain Your Camera

• Firmware Upgrade, on page 23

• Reset the Camera Settings, on page 25

• Update the Camera App, on page 26

• View Camera Information, on page 27

• Camera Logs, on page 27

• Troubleshoot Your Camera, on page 29

Firmware Upgrade

You can upgrade the camera firmware from:

• Cisco Accessory Hub

Upgrade the camera either online or with a local firmware file.

• Cisco Webex Desk Camera App

Upgrade the camera with a local firmware file.

Upgrade the Camera Firmware with the Camera App

The Cisco Webex Desk Camera app allows you to download the latest firmware and upgrade the camera with

the downloaded firmware file on your local drive. Keep the camera firmware up to date to get the latest

features.

Before you begin

Close any apps that may use your camera.

Procedure

Step 1 Open the Cisco Webex Desk Camera app.

Step 2 Click Cisco Webex Desk Camera > Camera information from the menu bar.

Step 3 Click Download firmware to download and save the latest firmware to your local drive.

Cisco Webex Desk Camera User Guide

Questions and Answers:

Need help?

Do you have a question about the Cisco Webex Desk and is the answer not in the manual?

Cisco Webex Desk Specifications

General