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Cisco Webex Desk User Manual
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I
Can't
See
My
Preview
on
W
ebex
or
W
ebex
Meetings
,
on
page
31
W
ebex
or
W
ebex
Meetings
Can't
Connect
to
the
Camera
,
on
page
31
My
Computer
Doesn't
Recognize
the
Camera
,
on
page
30
V
ideo
Quality
is
Poor
,
on
page
32
Cisco
Webex
Desk
Camera
User
Guide
33
Maintain
Y
our
Camera
Accessory
Hub
Can't
Detect
the
Camera
38
40
Table of Contents
Default Chapter
3
Table of Contents
3
CHAPTER 1 Your Camera
7
About the Cisco Webex Desk Camera
7
Camera Hardware
8
Additional Help and Information
10
Cisco One-Year Limited Hardware Warranty Terms
10
CHAPTER 2 Set up Your Camera
11
Best Practices
11
Connect Your Camera
12
System Requirements of the Camera App
14
Install the Cisco Webex Desk Camera App
15
Use Your Camera with Webex Apps
17
Use Your Camera with Cisco Webex Meetings
17
CHAPTER 3 Use Your Camera with Webex
18
Set Your Camera as the Default Video Device for Webex
18
Set the Microphone on Your Camera as the Default Microphone for Webex
19
CHAPTER 4 Use Your Camera with the Camera App
21
Record a Video
21
Take a Snapshot
22
Configure the Video Image Settings
22
Flip the Video Image
25
Use Digital Zoom
25
Mute the Microphones
26
Adjust the Microphone Volume
26
Specify the Media File Directory
27
CHAPTER 5 Maintain Your Camera
29
Firmware Upgrade
29
Upgrade the Camera Firmware with the Camera App
29
Upgrade the Camera Firmware on Cisco Accessory Hub
30
Reset the Camera Settings
31
Update the Camera App
32
View Camera Information
33
Camera Logs
33
Collect Logs with the Camera App
33
Collect Camera Logs with Cisco Accessory Hub
34
Collect Camera Logs with Webex
34
Collect Camera Logs with Webex Meetings
35
Troubleshoot Your Camera
35
My Computer Doesn't Recognize the Camera
36
I Can't See My Preview on Webex or Webex Meetings
37
Webex or Webex Meetings Can't Connect to the Camera
37
Video Quality Is Poor
38
Accessory Hub Can't Detect the Camera
38
CHAPTER 6 Product Safety and Security
41
Safety and Performance Information
41
External Devices
41
UL Warning
41
Product Label
42
Compliance Statements
42
Compliance Statements for the European Union
42
CE Marking
42
Compliance Information for Japan
42
FCC Compliance Statements
42
FCC Part 15.19 Statement
42
FCC Part 15.21 Statement
42
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Cisco Webex Desk Specifications
General
Brand
Cisco
Model
Webex Desk
Category
IP Camera
Language
English
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