D-Link Exo AX DIR-X5460 User Manual

137D-Link DIR-X5460 User Manual
Section 7 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the router. Read the
following descriptions if you are having problems.
1. Why can’t I access the web-based conguration utility?
When entering the IP address of the D-Link router (192.168.0.1 for example), you are not connecting to a website, nor do
you have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer
must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
- Microsoft Internet Explorer® 10 or higher
- Mozilla Firefox 28 or higher
- Google™ Chrome 28 or higher
- Apple Safari 6 or higher
• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a
dierent cable, or connect to a dierent port on the device if possible. If the computer is turned o, the link light may not
be on.
• Disable any Internet security software running on the computer. Software rewalls such as ZoneAlarm, BlackICE, Sygate
and Norton Personal Firewall may block access to the conguration pages. Check the help les included with your rewall
software for more information on disabling or conguring it.

D-Link Exo AX DIR-X5460 Specifications

General

DSL WAN	-
Ethernet WAN	Yes
SIM card slot	No
Frequency range	2.4 - 5 GHz
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3ab, IEEE 802.3az, IEEE 802.3u
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet interface type	Gigabit Ethernet
USB ports quantity	2
Ethernet LAN (RJ-45) ports	4
Security algorithms	128-bit AES, WPS
Flash memory	128 MB
Certification	FCC, IC, NCC, CE, RCM
Internal memory	512 MB
Minimum system requirements	Windows 10/8.1/8/7/Vista or MAC OS X 10.6 or higher Supports Internet Explorer 10, Firefox 28.0, Chrome 28.0, Safari 6.0, and up Network Interface Card Cable/DSL modem or other Internet service provider equipment with Ethernet port
Mac operating systems supported	Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Vista
Product color	Black
LED indicators	Network, Power, USB
Output current	2 A
Output voltage	12 V
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Storage temperature (T-T)	-20 - 65 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Harmonized System (HS) code	85176990

Weight and Dimensions

Depth	338.8 mm
Width	241.35 mm
Height	211.32 mm
Weight	732 g