DBL Technology Co., Ltd. GoIP User Manual
www.dbltek.com Technical Support: support@dbltek.com
the Talk Time Limit, the remaining talk time reaches zero.
is the icon for resetting the SMS count to zero.
is the icon for resetting the ACD and ASR to zero.
Clicking the corresponding reset icon at the end of each channel row to reset the parameter desired.
Clicking on the “CH” check box to select the channels that you want to reset and then clicking the
reset icon desired at the bottom row.
Clicking the “ALL” check box at the bottom of the “CH” column to select all channels and then
clicking the reset icon desired at the bottom row.
5.2.2 General
The General page covers basic information on the hardware, network, and call status and setting. These
information are useful for debugging the device operation and status.
1. Hardware
a) S/N – This field shows the serial number of the device.
b) Firmware – This field shows the current firmware version.
c) Model – This field shows the model number of the device
d) Local Time - This shows the current system time. It is a good indication for normal network access
provided that the network server address and time zone are set properly.
Please make sure that these information are provided when reporting a problem or requesting for
technical support.
2. Network
a) LAN Port – This field shows the IP address assigned to the LAN Port.
b) LAN MAC - This field shows the physical hardware address (MAC) assigned to the LAN port.
c) PC Port – This field shows the IP address assigned to the PC Port.
d) PPPoE – This field shows the PPPoE dial up status. It is only meaningful when PPPoE is enabled.
e) Gateway – This field shows the default gateway IP assigned for data traffic routing.
f) DNS Server – This field shows the current DNS server assigned for domain name interpretation. It
is possible that some domain names are blocked by local DNS servers. Changing this to an overseas
DNS server may solve the problem.
g) VPN Status - This shows the current VPN connection status. It only appears when VPN is enabled.
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