MIOX AE Series Operators Manual
102-00085-E Page 40
Table 3 Additional troubleshooting procedures
Problem Explanation Cause (most likely to
least likely)
Remedial Action
Solution tank overflow OSG not shutting down
once tank is full
1. Level switch
malfunction
2. Blocked solenoid
3. Drain clogged
causing backup
into solution
tank overflow.
1. Verify level
switch is wired/
functioning
properly (Figure
12)
2. Disassemble and
clean solenoid
3. Clear drain of
obstructions.
Low chlorine production MIOX system chlorine
production significantly
lower than
specification.
1. High flow
through cell
2. Water flowing
through system
into tank during
standby mode
3. Cell exit ports
blocked
4. Injection system
malfunction
5. Cell life depleted
6. Break in water
distribution lines
7. FAC
requirements
exceed system
capacity
8. Mixed oxidant
stored too long
before use.
1. Measure flow
and verify it
meets system
set-point.
2. Disassemble and
clean solenoid
3. Check cell exit
ports for
obstructions
4. verify injection
system working
properly
5. Contact MIOX
Customer
Support for
replacement
information
6. Check and repair
any leaks
7. Contact MIOX
Customer
Support
8. Drain Oxidant
tank completely
and restart
system. Use
fresh oxidant for
treatment.
No display visible System without power 1. Interrupted
power service to
system
(blackout, etc.)
2. 12 VDC power
supply failure
1. Repair and
restore main
power to system
2. Test 12 VDC
power supply to
verify correct
output voltage.
Contact MIOX
Customer
Support for
assistance.
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