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Dell B1265DNF User Manual

Dell B1265DNF
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6. Troubleshooting
Paper feeding problems
Condition Suggested solutions
Paper jams during printing. Clear the paper jam.
Paper sticks together. Check the maximum paper capacity of the tray.
Make sure that you are using the correct type of paper.
Remove paper from the tray and flex or fan the paper.
Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine. Remove any obstructions from inside the machine.
Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
There is too much paper in the tray. Remove excess paper from the tray.
The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming. There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
manual feeding in tray.
An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
There may be debris inside the machine. Open the front cover and remove any debris.
Transparencies stick together in the paper
exit.
Use only transparencies specifically designed for laser printers. Remove each transparency as it exits from the machine.
Envelopes skew or fail to feed correctly. Ensure that the paper guides are against both sides of the envelopes.

Table of Contents

Questions and Answers:

Dell B1265DNF Specifications

General IconGeneral
Duplex printingYes
Print technologyLaser
Maximum resolution600 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)28 ppm
Dimensions (WxDxH)406 x 338 x 384 mm
All-in-one functionsCopy, Fax, Print, Scan
Color all-in-one functionsNo
Maximum duty cycle20000 pages per month
Page description languagesPCL 6, SPL
Maximum copy resolution600 x 600 DPI
Optical scanning resolution1200 x 1200 DPI
FaxingMono faxing
Total input capacity250 sheets
Total output capacity150 sheets
Envelopes sizes10, C5, C6, DL
Maximum print size210 x 297 mm
Paper tray media typesBond paper, Envelopes, Labels, Plain paper, Pre-Printed, Recycled paper, Transparencies
Paper tray media weight60 - 163 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size)
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
ISO C-series sizes (C0...C9)C5
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 220 g/m²
DisplayLCD
Market positioningBusiness
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantity1
Internal memory64 MB
Processor familyARM11
Card reader integrated-
Power consumption (average operating)- W
Mac operating systems supportedMac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Linux operating systems supportedFedora 11, Fedora 13, Fedora 15, Fedora 6, Fedora 7, Fedora 8, Fedora 9, SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 11, Ubuntu 10.04, Ubuntu 8.10
Server operating systems supportedWindows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 x64
Windows operating systems supportedWindows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64

Summary

1. Introduction

Key benefits

Highlights the machine's advantages, including eco-features and high-speed printing.

Useful to know

Provides answers to common questions and troubleshooting tips for basic operations.

Safety information

Details important safety precautions for operating the machine.

Installing the driver locally

Step-by-step guide for installing the printer driver on a locally connected computer.

2. Menu overview and basic setup

Basic printing

Covers the fundamental steps for printing documents from an application.

3. Maintenance

Replacing the toner cartridge

Step-by-step instructions for replacing the toner cartridge.

Cleaning the machine

Instructions for cleaning the exterior and interior of the machine.

4. Troubleshooting

Tips for avoiding paper jams

Guidelines to prevent paper jams by selecting correct media and loading procedures.

Clearing original document jams

Instructions on how to remove jammed originals from the document feeder.

Clearing paper jams

Step-by-step guide for removing jammed paper from various areas of the machine.

1. Software Installation

Installation for Macintosh

Step-by-step guide for installing the printer driver on Macintosh systems.

Installation for Linux

Guide for installing the Unified Linux Driver on Linux systems.

2. Using a Network-Connected Machine

Wired network setup

Instructions for setting up a wired network connection and IP configuration.

Installing driver over the network

Guide for installing the printer driver on Windows and Macintosh over a network.

6. Troubleshooting

Paper feeding problems

Lists common paper feeding issues and their suggested solutions.

Power and cable connecting problems

Troubleshooting steps for power and cable connection issues.

Printing problems

Addresses issues related to the machine not printing or printing incorrectly.

Printing quality problems

Solutions for common print quality issues like faded print, streaks, and smudges.

Copying problems

Troubleshooting guide for issues encountered during copying operations.

Scanning problems

Solutions for issues related to the scanner not working or scanning slowly.

Faxing problems

Troubleshooting guide for issues related to faxing operations.

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