Dell B1265DNF User Manual

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6. Troubleshooting
Scanning problems
Condition Suggested solutions
The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see
"Loading originals" on page 42).
• There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works.
Try lowering the scan resolution rate.
• Check that the machine printer cable is connected properly.
• Make sure that the machine printer cable is not defective. Switch the printer cable with a known good cable. If necessary, replace
the printer cable.
• Check that the scanner is configured correctly. Check scan setting in the SmarThru Office or the application you want to use to make
certain that the scanner job is being sent to the correct port (for example, USB001).
The unit scans very slowly. • Check if the machine is printing received data. If so, scan the document after the received data has been printed.
• Graphics are scanned more slowly than text.
• Communication speed slows in scan mode because of the large amount of memory required to analyze and reproduce the scanned
image. Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how
to set BIOS, refer to your computer user’s guide.

Dell B1265DNF Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	28 ppm
Dimensions (WxDxH)	406 x 338 x 384 mm
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	No
Maximum duty cycle	20000 pages per month
Page description languages	PCL 6, SPL
Maximum copy resolution	600 x 600 DPI
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Total input capacity	250 sheets
Total output capacity	150 sheets
Envelopes sizes	10, C5, C6, DL
Maximum print size	210 x 297 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Pre-Printed, Recycled paper, Transparencies
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Display	LCD
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Internal memory	64 MB
Processor family	ARM11
Card reader integrated	-
Power consumption (average operating)	- W
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Linux operating systems supported	Fedora 11, Fedora 13, Fedora 15, Fedora 6, Fedora 7, Fedora 8, Fedora 9, SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 11, Ubuntu 10.04, Ubuntu 8.10
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 x64
Windows operating systems supported	Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64