Dell B1265DNF User Manual

211
6. Troubleshooting
Copying problems
Condition Suggested solutions
Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page
51).
If the defect still appears after
cleaning the machine.
set the Copy Feature > Adjust Background > Auto. (see "Menu overview" on page 25).
Smears, lines, marks, or spots
appear on copies.
• If the defects are on the original, adjust darkness in copy feature to lighten the background of your copies.
• If there are no defects on the original, clean the scan unit (see "Cleaning the scan unit" on page 72).
Copy image is skewed. • Ensure that the original is aligned with the registration guide.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 69).
Blank copies print out. Ensure that the original is face down on the scanner glass or face up in the document feeder.
If these steps do not correct the problem, contact a service representative.
Image rubs off the copy easily. • Replace the paper in the tray with paper from a new package.
• In high humidity areas, do not leave paper in the machine for extended periods of time.
Frequent copy paper jams
occur.
• Fan the paper, then turn it over in the tray. Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if
necessary.
• Ensure that the paper is the proper type and weight (see "Print media specifications" on page 94).
• Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared.
Toner cartridge produces fewer
copies than expected before
running out of toner.
• Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms, newsletters, books, or other
documents that use more toner.
• The scanner lid may be left open while copies are being made.
• Turn the machine off and back on.

Dell B1265DNF Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	28 ppm
Dimensions (WxDxH)	406 x 338 x 384 mm
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	No
Maximum duty cycle	20000 pages per month
Page description languages	PCL 6, SPL
Maximum copy resolution	600 x 600 DPI
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Total input capacity	250 sheets
Total output capacity	150 sheets
Envelopes sizes	10, C5, C6, DL
Maximum print size	210 x 297 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Pre-Printed, Recycled paper, Transparencies
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Display	LCD
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Internal memory	64 MB
Processor family	ARM11
Card reader integrated	-
Power consumption (average operating)	- W
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Linux operating systems supported	Fedora 11, Fedora 13, Fedora 15, Fedora 6, Fedora 7, Fedora 8, Fedora 9, SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 11, Ubuntu 10.04, Ubuntu 8.10
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 x64
Windows operating systems supported	Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64